IT Product Owner

Overview
IT Product Owner - Billing/Invoicing Delivery. The IT Order to Revenue Delivery team is seeking a highly motivated and experienced SAFe Agile Product Owner to join our Order to Revenue value stream delivery team, with a dedicated focus on enhancing and optimizing our billing and invoicing capabilities and associated data products. This is a critical role responsible for defining, prioritizing, and delivering features that drive efficiency, accuracy, and customer satisfaction within our financial operations. The successful candidate will work closely with cross-functional teams, leveraging their expertise in Agile methodologies and deep understanding of billing processes within an enterprise environment utilizing Oracle EBS, Snowflake, and Atlan. While the posted location is Cork, Ireland, internal candidates in North America are also encouraged to apply.

Responsibilities

Product Vision & Strategy: Collaborate with the product management team to define and articulate the vision and strategy for billing and invoicing capabilities within the Order to Revenue value stream, aligning with overall business objectives.

Backlog Management: Own, define, and prioritize the team backlog for billing and invoicing features, user stories, and enablers, ensuring alignment with the Program Increment (PI) objectives and value stream priorities.

User Story Definition: Work closely with the Agile team to elaborate on user stories, ensuring they are well-defined, testable, and meet the Definition of Ready.

Stakeholder Collaboration: Act as the primary liaison between business stakeholders (e.g., Finance, Sales, Operations) and the development team, translating business needs into technical requirements.

Program Increment and Release Planning: Participate actively in PI Planning sessions, presenting the team's objectives and commitments, and collaborating with other Product Owners and teams to identify dependencies and define the overall release plan.

Acceptance Criteria & UAT: Define clear acceptance criteria for user stories and validate that delivered solutions meet business requirements through user acceptance testing (UAT).

Continuous Improvement: Actively participate in Inspect & Adapt workshops and retrospectives, driving continuous improvement within the team and the broader value stream.

Documentation: Maintain comprehensive documentation of features, user stories, and acceptance criteria.

Develop Delivery Roadmap: Develop quarterly sprint plans to drive key organization initiatives within the IT Order to Revenue function, ensuring alignment with regulatory, compliance and audit requirements as well as industry best practices.

Protect Delivery Team: Monitor team progress toward meeting sprint goals. Shuffle priorities for urgent interruptions while deflecting less urgent interruptions to the product management team. Proactively raise and manage risks with business partners.

Drive Cross-Functional Collaboration: Collaborate closely with diverse multidisciplinary teams, including developers, engineers, architects, testers, and business stakeholders, to define, prioritize, and implement features and requirements within our billing systems. This will involve leading major cross-functional initiatives.

Required Skills & Experience

Bachelor's degree in Business, Finance, Computer Science, or a related field.

5+ years of experience as a Product Owner, Business Analyst, or similar role in an Agile environment.

Strong understanding of SAFe (Scaled Agile Framework) principles and practices, with demonstrated experience working in a SAFe ART (Agile Release Train). SAFe PO/PM certification preferred.

Familiarity with data warehousing and governance concepts and data cataloging tools is a significant plus.

Excellent communication, interpersonal, and stakeholder management skills.

Ability to translate complex business requirements into clear, concise user stories and technical specifications.

Strong analytical and problem-solving abilities with a keen eye for detail.

Proven ability to prioritize effectively in a fast-paced, dynamic environment.

Experience working with globally-distributed, cross-functional teams and managing dependencies.

Preferred Qualifications

Functional expertise in billing and invoicing processes, including order fulfillment, revenue recognition, accounts receivable, and payment processing.

Hands-on experience with Oracle EBS, particularly in modules related to Financials (AR, GL) and Order Management. Equivalent experience with SAP modules is also acceptable.

SAFe Product Owner/Product Manager (POPM) certification.

Experience in the technology industry.

Experience with SQL for data analysis and validation.

If you are a passionate and experienced Product Owner with a strong background in billing and invoicing and a desire to make a significant impact within a SAFe Agile environment, we encourage you to apply

About Red Hat
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Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, disability, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We provide accommodations to job applicants as needed.

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