Data Center Operations Engineer, DCO

2 days ago

Dublin, Dublin City, Ireland Amazon Full time
Data Center Operations Engineer, DCO (Data Center Operations)

Job ID: 2790311 | Amazon Corporate Services Korea LLC

At Amazon Korea, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.

Amazon Data Center Operations team deploys and maintains the servers and infrastructure in our data centers. Amazon uses large-scale, high-density data centers and we support our customers 24x7 all year, so work is by shift, on-call or a combination. The cloud business is continuously growing and offering new features, so our data center infrastructure is always dynamic and expanding.

Key job responsibilities:

1. Maintain efficiently a high level of system reliability by prioritizing and resolving trouble tickets related to Systems and Network hardware problems
2. Linux server and XEN service virtualization troubleshooting
3. Remediate physical layer outages on both Systems & Network
4. Participate in Data Center power & cooling events - 24x7 On-Call requirements and shift rotations
5. Install & configure racks in-line with internal SLAs
6. Triage & resolve trouble tickets for all devices
7. Physical replacement of server and network devices
8. Define metrics to increase our customer uptime
9. Enforce Amazon's Security Best Practices
10. Interact with third-party vendors & contractors
11. Contribute ideas to improve operational efficiency
12. Participate in and deliver on a number of local/regional/global projects
13. Participate in team meetings for metric analysis and project status updates
14. Contribute in building the world's largest Cloud infrastructure

* This role involves covering 24x7 shift rotation

BASIC QUALIFICATIONS

- 3+ years of IT infrastructure experience
- Basic understanding of data center facilities
- Solid understanding of Linux/Unix Administration and server Hardware Troubleshooting and hands-on experience

PREFERRED QUALIFICATIONS

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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