IT Support Engineer

3 weeks ago

Dublin, Dublin City, Ireland NTT DATA, Inc. Full time
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NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

Overview

NTT DATA Services currently seeks an IT Support Engineer to join our team working onsite with a major Financial Services client based in Dublin City Centre. The Engineer is responsible for the technical support of hardware and software across the sites for all hardware and software Incidents and requests for end-user computing support (including desktops, laptops, mobile and printers).

Responsibilities

- Reviews, troubleshoots and approves operational quality of desktops, notebooks, printers, and associated peripherals.
- Installs, maintains and optimizes desktop /notebook configurations at customer sites.
- Diagnoses and resolves product performance problems.
- Performs maintenance and repair services.
- Ensures customer satisfaction by advising customers on preventive maintenance and configurations which may impact product performance.
- Instructs customers in the operation and maintenance of the system.

Experience:

- 5+ years of relevant experience.
- Proficient in Windows operating system environment; knowledge of Linux/Unix operating systems may be required.
- A+ desktop or equivalent skill set is required; additional certifications for various hardware platforms may be required.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

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