Senior Software Engineer, Backend, Feedback

3 days ago


Dublin, Ireland HubSpot Full time

HubSpot is a leading customer relationship management (CRM) platform for scaling companies. Hundreds of thousands of customers all over the world use our marketing, sales, and customer success software to grow their businesses. It's our mission to not just help them grow, but to help them grow better. That's how we'll build a company future generations will be proud of.

Explore the Our Story page.

We’re looking for a Senior Software Engineer to join our Feedback Backend team, which sits within Customer Success Product Group.

This team is building solutions for high-impact use cases like AI-driven feedback insights from unstructured data, and actionable analytics. Your work will directly contribute to the development and delivery of tools that help our users to understand and improve their customer experiences.

As a Senior Software Engineer on this team, you will:

- Write and ship production code that has meaningful user and business impact
- Envision, build and analyze new features and tools, each contributing to company growth and revenue
- Work with a small cross-functional team of engineers, PMs, designers, content designers, and researchers
- Collaborate with HubSpotters all over the company, whether in engineering, product, design, research, marketing, sales, etc
- Help HubSpot users meet their goals, via changes you’ve made
- Implement experiments that give us valuable insights into user behavior and how to improve their experience

Get exposure to how HubSpot works as a business

We work with Java, MySQL, AWS, DropWizard, Kafka, Elasticsearch and Kubernetes primarily, but experience with specific technologies is secondary to strong programming fundamentals. Check out our engineering blog here to see why HubSpot is different.

What we’d like to see:

- A passion for clean, scalable code and for product feature development and product innovation.
- A strong focus on the user. You can gain empathy for their challenges and understand how they may flow through our product.
- You not only get excited about big, technical challenges, but also about being very close to the business and our go-to-market strategies
- Take ownership, work collaboratively, and figure things out
- Someone who has shown that they can solve complicated technical problems and analyze tradeoffs

This role can be based in-office, hybrid or remote from anywhere within Ireland or the UK.

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