Administration Team Lead

5 days ago

Dublin Pike, Ireland Cpl Full time

My client within the transport sector are looking for a Team Leader on their customs team in their North Dublin office. This is a fantastic opportunity for someone with at least 3 years of experience working within the transport sector.
Job Purpose:
The Customs Team Lead is responsible for overseeing the day-to-day operations of the customs clearance team, ensuring timely and compliant import and export processes. The role involves managing a team of customs specialists, coordinating with internal and external stakeholders, and ensuring compliance with all relevant customs regulations to facilitate the import and export of goods.
Responsibilities:

Allocate workload and manage team resources to meet deadlines and service levels.
Process customs documentation reviewing for accuracy and completeness and in line with company and regulatory requirements.
Determine and track duties and taxes payable and process payments on behalf of client.
Work in tandem with Transport departments Irl and UK to review trailer movements for full load and Groupage.
Work with customers to resolve any questions and issues via email/telephone in a timely manner and escalate where necessary.
Administration experience dealing with customs/Import/Export – preferred Compile reports and monitor KPI’s relating to the department.
Ensure records are kept in line with best practice for auditing purposes. To include original documentation being retained for 3 years.
Provide feedback to management on training needs and staff development for direct reports.
People Management:

Update companies HR management system by approving holiday requests ensuring there is sufficient cover for the business and that employees utilise their annual leave entitlement.
Mentor, support, and aid development of direct reports.
Create, maintain and drive employee engagement and a culture of continuous improvement.
To effectively manage performance, conduct, and behaviour in a timely manner. To follow all H&S policy and procedures and report any defects to your Line Manager.
To promote a positive work environment through respecting & supporting work colleagues in the completion of all duties as directed.
Comply fully with the defined policy and processes.
Qualifications And Skills:

3 year+ in a Transport Administration position.
1 years+ in a Team Leader position.
Analytical Skills, Attention to Detail, Communication Skills, Problem-Solving Abilities, Technological Proficiency.

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