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Senior Administrator

1 month ago

Galway, Galway, Ireland VHI Health and Wellbeing DAC Full time

Role Title: Urgent Care Senior Administrator Role Location:Galway An exciting role has arisen within Vhi for position of Urgent Care Senior Administrator at Vhi Galway. Vhi Health & Wellbeing has been established to develop medical, health and wellbeing services for our customers. Our Vhi Galway Clinic provides a range of health and wellbeing services to our members, including Urgent Care. As our service is provided to our patients between the hours of 7.30am - 10:00pm, 365 days per year, flexibility to work across a rolling roster, is a must. Benefits: Vhi Health Insurance Pension Annual Bonus Role Purpose: Provide an excellent level of service to patients and customers attending the clinic. Manage all communications in a respectful and courteous manner e.g face-to-face, phones, email, etc. Ensuring all patient information is entered accurately and computerized patient files are updated and secured accordingly Organise and book patient appointments & advise of costs in relation to the range of VHI Healthcare policies. Responsible for the smooth running of the Reception area and provide support to cross-functional team members Provide support to the Clinic Manager and carry out any other duties as outlined on an Ad-hoc basis Education & Experience: Experience in an administrative or customer facing role Demonstrated capability in a customer facing environment is essential Previous experience in a healthcare setting would be an advantage but is not essential Skills and Abilities: Patient and customer focused and demonstrating related skills Excellent communication skills Excellent interpersonal skills Good IT Skills MicroSoft Office Demonstrated alignment with VhiValues Vhi is an equal opportunities employer. Accessibility: If you are a candidate with a disability and encounter difficulty accessing any part of this website or wish to discuss any matter relating to the accessibility of our building or services, please contact Reasonable Accommodations: Our commitment is to make any reasonable accommodation for you in the recruitment process to give you the best opportunity to perform to your optimum in the application, test, and interview process. Skills: Administrator Admin Secretary