Level 2/3 Support Engineer
3 weeks ago
Tasks:
1. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs.
2. Provide Level II/III support on various issues.
3. Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities.
4. Maintain operational, configuration, or other procedures.
5. Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.
Technical Skills Required
1. Microsoft: Windows Server 2012/2016/2019, Windows 7/10 Administration.
2. Networking: TCP/IP, DNS, DHCP.
3. VMWARE: ESXi, vCenter, Update Manager, vMotion.
Technical Skills Desirable
1. Citrix: XenApp/XenDesktop, PVS, AppSense.
2. CISCO: UCS Blade Chassis and FI.
3. Storage: SAN technologies, Fibre-channel, iSCSI, WWN.
4. Microsoft SCCM 2012.
5. Microsoft SCOM 2012.
6. Office 365.
Experience:
1. Good understanding of Windows infrastructures (including 2012, 2016, 2019).
2. Experience of managing virtualised infrastructure.
3. Customer-focused, flexible, and willing to take ownership of issues.
If you are interested, please apply or email darragh@redchair.ie.
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