SMCBFI Support Agent
12 hours ago
SMCBFI APPLICATION SUPPORT AGENTS - MORNING SHIFT ManpowerGroup Ireland have an exciting new opportunity with our client SAP This is a 12-month contract role employed with ManpowerGroup Ireland. ABOUT SAP As market leader in enterprise application software, SAP helps companies of all sizes and industries run better. From back office to boardroom, warehouse to storefront, desktop to mobile device - SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. PURPOSE AND OBJECTIVES As an Application Support Service Desk Agent, you will act as the first point of contact for SAP employees on a suite of SAP Application Products. Support Applications include: Contracts & Billing, Sales & Marketing Using our ticket system, you will ensure the IT Incidents and Service Requests are resolved within a given SLA. This is carried out in process driven environment by utilizing our Knowledge Base and collaborating with the next level support team. EXPECTATIONS AND TASKS Fully qualify all incoming IT support tickets in adherence to the agreed SLA Effective monitoring of ticket and agent support queues Ensuring the implementation of the end to end support model Monitoring dashboards regarding ticket life cycle Effective dispatch to the correct organization and resolver group Highlight all potential major incidents and problems to the respective service and problem managers Ensure compliance with all security standards and policies EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES 3rd Level Qualification - Cert, Diploma, Degree in IT related discipline Customer Focus Quality Teamwork Problem solving Multitasking Support Shift Information: Monday to Friday - 6am - 2pm 6 Weeks of Training For more information about this role kindly contact Shrijal Keshava at shrijal.kesh Skills: Application Support Customer Service IT Support Ticketing Troubleshooting
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NASC Support Agent
4 weeks ago
Dublin, Ireland Manpower Full timeNASC Support Agent (9am - 5pm) ManpowerGroup Ireland have an exciting new opportunity with our client SAP! This is a 12-month contract role employed with ManpowerGroup Ireland. This position is a hybrid role based in Dublin. About SAP As market leader in enterprise application software, SAP helps companies of all sizes and industries run better. From back...
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Customer Service Support Agent
3 weeks ago
Dublin, Ireland 123Ink Full timeAre you an experienced Customer Service Agent?Then we're looking for you to join in our Dublin office.Customer Service is the first point of contact for our clients, who vary from home users all the way to large corporates.This role is Monday to Wednesday 9am to 6pm, Thursday and Friday 9am to 5pm.You'll be asked the widest range of questions, and your goal...
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Primary Application Support Agent
2 weeks ago
Dublin, Ireland Manpower Full timePrimary Application Support Agent - 9am to 5pm ManpowerGroup Ireland have an exciting new opportunity with our client SAP! This is a 12-month contract role employed with ManpowerGroup Ireland. This position is a Hybrid role based in Dublin. About SAP As market leader in enterprise application software, SAP helps companies of all sizes and industries run...
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Primary Application Support Agent-Night Shift
2 weeks ago
Dublin, Ireland Manpower Full timePrimary Application Support Agent-Night Shift ManpowerGroup Ireland have an exciting new opportunity with our client SAP! This is a 12-month contract role employed with ManpowerGroup Ireland. This position is a Hybrid role based in Dublin. About SAP As market leader in enterprise application software, SAP helps companies of all sizes and industries run...
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Sales Support Agent
12 hours ago
Dublin, Ireland SSE Full timeBase Location: Dublin Salary: From €34,355 + performance-related bonus + a range of benefits to support your finances, wellbeing and family. Working Pattern: Permanent | Full Time | Flexible First options available The role As a Sales Support and Enablement Agent in SSE Airtricity's Sales Operations team, you'll be tasked with managing the smooth and...
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Site Agent
2 days ago
Dublin, Ireland NECTO Search and Selection Full timeSite Agent Dublin Airport, Ireland Up to €85k Full-Time/Permanent A leading Tier 1 civil engineering contractor has an immediate opening for an experienced Site Agent to join their team on a major infrastructure project based at Dublin Airport. The successful candidate will take ownership of specific project packages, ensuring safe, efficient, and...
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Estate Agent Growth Partner
4 weeks ago
Dublin, Ireland Distilled Full timeWhats the Opportunity Daft.ie is seeking a dynamic expert Estate Agent Growth Partner to support our key valued clients 1 estate agents across Ireland. In todays competitive property market, a significant challenge for a large portion of estate agents across Ireland is securing vendor-funded advertising. Were on a mission to empower estate agents to...
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Estate Agent Growth Partner
3 weeks ago
Dublin, Ireland Distilled Full timeWhats the OpportunityDaft.ie is seeking a dynamic expert Estate Agent Growth Partner to support our key valued clients 1 estate agents across Ireland.In todays competitive property market, a significant challenge for a large portion of estate agents across Ireland is securing vendor-funded advertising.Were on a mission to empower estate agents to...
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Site Agent
3 weeks ago
Dublin, Ireland The Legends Agency Full timeSite Agent Relocation Opportunity to Dublin, Ireland Grow your career with a leading infrastructure team delivering diverse, high-impact projects across Ireland. Construction & Civil Engineering | Salary in Euros (DOE + Performance Bonus) About Our Client Our client is a well-established player in the civil infrastructure sector, known for delivering...
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Site Agent
4 weeks ago
Dublin, Ireland The Legends Agency Full timeSite Agent Relocation Opportunity to Dublin, Ireland Grow your career with a leading infrastructure team delivering diverse, high-impact projects across Ireland. Construction & Civil Engineering | Salary in Euros (DOE + Performance Bonus) About Our Client Our client is a well-established player in the civil infrastructure sector, known for delivering...
