Strategic Accounts Success Manager

6 days ago

Cork, Ireland Incognito Software Systems Inc Full time

**Strategic Accounts Success Manager** **WHAT WE ARE LOOKING FOR** It’s an exciting time for the Customer Success organization as we enter a new chapter of our company’s evolution. The opportunity for career growth, genuine personal impact and being a master of your own professional destiny awaits the right candidate. If you’re hungry for a role and organization that allows you to bring your whole self to work, rewards initiative and has a bias for action – we may be for you.The Success Managerwill be responsible for the retention, adoption, expansion and ongoing usage of Click products throughout the customer lifecycle and into renewal. Additionally, this role is responsible for the proactive monitoring of assigned accounts, success of the relationship, and charged with reducing churn for the business.The SM will seek to understand and align client goals with the ClickDimensions solution creating client advocates and helping drive business outcomes through continually unlocking the value of our product offering. ClickDimensions SMs are the our clients strategic advisors, who think about alternative outcomes to help solve problems and advise on solutions to deliver value. 2+ years marketing automation experienceAND/OR 2+ years account management or other client-facing experience Ability to lead, own, and manage processes as well as client relationshipsExcellent written and verbal communication skills Ability to build trusted relationshipsClient-side marketing experience a plus Click is the only complete marketing technology solution that is natively integrated with Microsoft Dynamics CRM. Our top-rated marketing automation platform and communication tools create a unified and seamless user experience, ensuring your Sales, Marketing and IT teams are fully aligned and able to work together easily and productively.Providing email, marketing automation, journey builders, web intelligence, lead scoring, web forms, landing pages, SMS messaging, event management, surveys, social media tools and much more, Click offers a comprehensive solution that meets the needs of businesses and organizations of all sizes. Click – Built to Grow your Business./_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_*Click is an equal opportunity employer, we recruit, hire, train, promote and provide all other privileges of employment to qualified people without regard to age, race, color, creed, national origin, gender, gender identity, gender expression, disability, marital status, veteran status, citizenship status, ethnicity, familial status, religion, sexual orientation or any other classification for which discrimination is prohibited.*
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