
Fresh Food Manager
3 weeks ago
Ensure the store's fresh food departments operate efficiently and effectively, providing our customers with the best customer service and fresh food offering at all times.
The ideal candidate will have/be:
- 2 years' experience in a Fresh Food Department is desirable
- 1 year's experience in a Supervisor/Manager role is desirable
- An understanding of how to achieve KPIs and targets
- Passion for fresh food
Main duties:
- Actively embody Centra brand values: Proud, Energetic, Imaginative, and Community-Based
- Oversee and ensure the smooth running of the fresh departments by prioritising and delegating workload appropriately
- Set, monitor, and achieve sales targets related to gross profit margin, net margin, waste, and other KPIs as agreed with the Store Manager
- Control stocktaking and overheads as per the fresh budget
- Foster good working relationships among the team
- Hold regular fresh food meetings and communicate relevant details and results to the team
- Manage employee performance through regular feedback, recognition, and encouragement
- Deal with all customer queries efficiently, professionally, and in accordance with store policy
- Manage employee rostering and annual leave for the fresh departments
- Ensure merchandising and presentation of the fresh department are of the highest standard at all times, following store planograms and guidelines
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