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2/13/2025 A Business Operations Manager

1 month ago

Tullamore, Uíbh Fhailí, Ireland SPEEDECK Full time
The purpose of this role is to support the Head of Operations to ensure the company's efficiency, productivity, and overall success. The focus of this role is the oversight and continuous improvement of the internal processes that are key to the smooth operation of the business. The overall purpose of the Operations function is the facilitation of the operational processes to allow the business and delivery teams to carry out the company's services to its clients without bottlenecks or 'grit' in the system, which will further enhance the very strong reputation of the company in the market.

We are looking for a highly organised and detail-oriented person to join our team. The ideal candidate will have a passion for continuous improvement of the business, learning, working in a diverse team, a meticulous approach to detail, and a desire to contribute to the growth and success of our company.

This full-time position is office-based in Sandyford, Dublin. One day per week working from home is a possibility. The role reports to the Head of Operations on a team with three other people (2 direct reports) and works collaboratively with all departments. The company has 45 employees across Dublin (HQ), Tullamore, and Cork offices.

Role Responsibilities:

1. Office Management

- Oversee the facilities across three offices (Dublin HQ, Cork, and Tullamore).

- Oversee the Company's assets – equipment, phones, vans etc., and ensure they are tracked and supported.

- Oversee all travel, events, and other activities undertaken through the operations team.

- Liaise with landlords, contractors, and management companies to ensure the working environment is kept in good working order, safe, and comfortable.

- Manage service providers and sub-contractors to facilitate their engagement and interactions with the Company.

2. Project Support

- The Operations team provides support to the technical teams in the preparation of bids and delivery of reports to clients. This role is responsible for overseeing this work and undertaking it too when required.

- Administrative management of projects using Coretime Software (previous knowledge of this software system not required).

- Setting up new projects, clients, and subcontractors.

- Closing out projects and filing all relevant documents.

3. Quality

- Ensuring the Quality Management System is adhered to and contribute to improving procedures and processes to improve the company's operations.

- Maintaining and updating various company records and databases on Excel, such as employee lists, supplier databases, onboarding tracker, training records, and project databases.

4. Information Technology

- Champion the use of technology to improve efficiencies and enhance internal communication of projects and other work. In particular, the MS 365 full suite, Coretime, and support the use of AI tools such as Grammarly and Copilot.

- Liaise with IT suppliers to maintain the facilities and IT services for the business.

5. HR

- Provide support on ad-hoc HR matters to support the business and promote good practice.

- Assist with the recruitment and induction of new employees.

- Development and roll out of processes that support transactional HR processes, such as leave management.

6. Finance

- Provide support through your team to the finance function as required.

About you

You are interested in working across a broad range of activities in a small, growing company. With a friendly, professional manner, possessing the ability to be part of a team and work on your own initiative. Able to learn and take on extra tasks as required and multitask calmly. Highly organised, with acute attention to detail. Take direction enthusiastically and carry out tasks with energy, without constant supervision. A punctual team player with a positive attitude and good humour, looking to take on new challenges and be part of a high-performing, friendly team. Can seek improvement in ways of doing things using automation and IT skills. Interested in progressing your career in a role that will allow you to learn broad business management skills.

Required experience and qualifications:

- Minimum of five years of experience in a similar role, preferably in an engineering consultancy, architecture, or professional services firm.
- Expert level in MS Word and Adobe PDF Editing Software.
- Excellent command of written and spoken English.
- Reasonable level of numeracy and IT literacy.
- Good level of Microsoft Excel.
- Experience with Microsoft SharePoint, Teams, and Outlook.
- Proven ability to work to tight deadlines while also maintaining a high standard of work.
- Ability to multi-task and prioritise workload.
- Good interpersonal skills, dealing with co-workers, business partners, and service providers in a courteous, friendly, and professional manner.
- Willingness to play a part in creating a friendly, sociable atmosphere in the office.
- Ability to lead and develop your team members.

Desired experience and skills:

- Excellent problem-solving and team-player skills.
- Demonstrated success at improving processes and record-keeping.
- Ability to use own initiative to solve issues that may arise.
- Willingness to learn and improve self and processes.
- Experience with a time-sheet management system.
- Experience using project management software packages.

About us

Malone O'Regan Environmental Services (MOR Environmental) is a growing consultancy that provides professional environmental services to clients. We have a broad portfolio of exciting, innovative projects, including those amongst the country's largest development projects. MOR Environmental's reputation for excellence across all the critical areas of technical competence, design strength, and client service has been built over 25 years of operating at the forefront of environmental services, delivering exceptional outcomes.

Our services cover a range of sectors, including the planning and environmental licensing sectors, Environmental Impact Assessments, Acoustics, Odour, Waste Management, Hydrogeology, and Sustainability. Our blue-chip clients operate across multiple industrial sectors, including food and drink, renewable energy, building materials, quarries, pharma, and property development.

We have offices in Cork, Dublin, and Tullamore, 45 employees, and projects that span the entire island of Ireland.

Due to our consistent success in delivering excellent service to clients, we continue to grow, giving plenty of opportunities for your career advancement. This role is pivotal to contributing to this programme for improvement.

The offer

An attractive remuneration and benefits package that is commensurate with experience and qualifications. In addition to salary, benefits include:

- Company contributory pension scheme.
- Annual Performance-based Bonus.
- Life Assurance.
- Free Employee Assistance Programme.
- Training and Development.
- Study Sponsorship Scheme.
- Social events and fundraising events.
- Bike to Work Scheme.
- 20 days annual leave, increasing to 25 with long service.

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