Service and Sales Assistant

3 weeks ago

Dublin Pike, Ireland GSA - Global Student Accommodation Full time

Service and Sales Assistant Join to apply for the Service and Sales Assistant role at GSA - Global Student Accommodation
Wednesday - Sunday (8am-5pm or 9am-6pm) with occasional evening/weekend work during peak times
€32,115.20 per annum
Central Dublin
We are looking for a friendly and enthusiastic administrator to join our fantastic team in our state‑of‑the‑art student accommodation at the heart of Dublin. As the Sales & Service Associate, you’ll be the first port of call for our residents and visitors and will use your customer service experience to handle any queries with empathy and professionalism. You will also play a key role in our sales and marketing plans, keep our student database up to date, and use your creative ideas to organise loads of fun and inclusive student events for our residents – there will be lots to keep you busy
What you’ll do Provide friendly and professional customer service to students living in the residences
Provide an effective first response to customer queries, complaints, issues, and incidents (e.g. power and water outages, fire alarm evacuations, etc.), resolving, escalating, and/or seeking support where necessary
Get involved in sales and marketing activity to ensure the residences are full and all marketing channels are utilized to their full potential
Follow and implement all our operating procedures
Ensure that the safety and welfare of all our residents is always maintained
Organise and communicate social events for residents
What you’ll need Great customer service and communication skills, being able to effectively engage with people at all levels
Be super personable and have a genuine passion for engaging with people
Ability to be proactive with strong problem‑solving skills
Be really organised and able to spin lots of plates at once (metaphorical plates)
Good working knowledge of Microsoft Office packages
Resilience and adaptability, and a strong cultural diversity awareness
Benefits Competitive salary with annual discretionary bonus
5 weeks annual leave
Additional ‘YuDay’ — a paid day off every year to spend as you wish to support your wellness journey
Subsidised health care & employee assistance programme
Cycle to work scheme
Social events and more
So, if you are currently looking to get stuck into an exciting new opportunity where no two days are the same, we would love to hear from you. Click apply now We can’t wait to meet you.

#J-18808-Ljbffr

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