General Manager

Passionate about food? Want to take the next step in your career with the world’s leading foodservice and hospitality provider? Look no further. We are seeking a talented and driven General Manager to lead operations across a vibrant, multi-outlet site. This is a full-time, permanent position, working 40 hours per week, Monday to Friday.

As General Manager, you will take full ownership of delivering a world-class hospitality experience across modern coffee shops, a busy hospitality team, guest services team, community management and a premium client entertainment floor. You will ensure every guest receives exceptional service — from the moment they arrive to the moment they leave.

This is a senior leadership role requiring strong operational expertise, a passion for hospitality, and the ability to inspire a large team to consistently deliver service excellence.

Your key responsibilities will include:

- Lead, manage, and inspire a team of 20+ hospitality professionals to deliver a hotel-style service experience with consistent quality within a contract catering environment. Inclusive of Reception and guest services.
- Oversee the day-to-day operation of the restaurant, multiple coffee shops, and hospitality outlets across several floors.
- Manage the client entertainment floor, ensuring seamless delivery of VIP services and high-profile events.
- Take full responsibility for administration, recruitment, training, and staff development onsite
- Build strong, trusted relationships with a high-expectations client, ensuring all services consistently exceed standards.
- Deliver on the agreed financial budget and run commercially in line with net income and cost targets
- You will ensure that your location achieves the financial targets agreed with the client in line with your site budget.
- Monitor and manage performance to achieve financial, quality, and guest satisfaction targets.
- Foster a culture of excellence, innovation, teamwork, and continuous improvement.
- Support and implement client specific standards to achieve a base level of symmetry, in line with other global locations

About You:

- Proven track record in a senior hospitality leadership role, ideally within hotels, corporate hospitality, or multi-site food & beverage operations.
- Experienced in managing large teams (20+), with strong people leadership and coaching skills.
- A natural host with exceptional communication and client-facing skills, able to deliver memorable guest experiences with style and confidence.
- Strong financial acumen with experience managing budgets, performance, and resources.
- Highly organised, adaptable, and able to thrive in a busy, fast-paced environment.
- Passionate about hospitality with a flair for service and an eye for detail.

At Compass Ireland, our people are our business. When you join the Compass Group you will be joining a supportive network of incredible individuals, each united by their passion for going the extra mile for the organisations we partner with. We are building a team who care about providing a great customer experience and want to grow and develop as we do. We are dedicated to investing in every colleague joining us and pride ourselves on being an equal opportunity employer; we celebrate diversity and are committed to building an inclusive environment for all our colleagues. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Please review our Privacy Notice for details on how we maintain, protect and why your personal data is collected when you apply for a job with Compass Group. We will not retain any CV's or job applications for longer than necessary.

Job Reference: com/2410/98711001/52767589/R/ROI #Republic of Ireland

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength