Senior Solution Consultant

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

Docusign is growing fast, and we are looking for people to join our high-performance team who are excited to make a difference and help out wherever needed. The Solution Consultant will support the Commercial sales team by helping to understand complex customer business problems and requirements and translate them into solutions leveraging Docusign’s platform.

This position is an individual contributor reporting to Senior Manager, Solutions Consulting EMEA

Responsibility:

- Articulate the Docusign company vision, key business messages and business value of Docusign solutions to new and existing customers
- Work closely with key decision makers to understand key business challenges and pain points
- Create innovative Docusign solutions that resolve customer business challenges and pains
- Present Docusign solutions to key stakeholders for our clients
- Have command of the Docusign platform, including all current and future features
- Work closely with Sales and Professional Services to ensure timely delivery of solutions to customers
- Assist in the winning of customer opportunities through active engagement with sales teams
- Strong understanding of core technologies used within the Docusign platform, the systems we integrate with and the APIs used during integration
- Create compelling solutions for our customers
- Respond to RFPs and RFIs
- Attend industry and partner events in EMEA and present/demo Docusign’s solutions

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic:

- A proven track record of success in one of the following roles:Pre-sales Consultant, Solutions Consultant, Sales Engineer or Technical Account Manager
- Proven experience presenting over the phone and face to face customers
- Experience delivering impactful software demonstrations
- Proven experience with solution design and technical proposal writing
- Degree qualified or equivalent
- Fluent in English

Preferred:

- Experience with fast-growing cloud-based software and ability to work at pace
- Familiarity with Enterprise-class software systems like CLM, CRM, ERP and E-Signature
- Familiarity with SaaS solutions, concepts, and business models

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

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