Senior Product Designer

About us

At Udemy, we’re on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we’ve helped over 70 million learners and 16,000 organizations achieve their goals. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others.

This hybrid position requires two days per week in our Dublin office.

About you

You are a collaborative Product Designer with a robust foundation in design thinking and excel with autonomous projects. Skilled at solving complex problems with innovative solutions, you are driven by impactful projects and excel in a collaborative environment. You’re ready to work and learn alongside the best in Product, Design, and Engineering.

About this role

As a Senior Product Designer, you will guide the design of our global learning solutions from concept to delivery, ensuring they are intuitive, accessible, and engaging. Working closely with product managers, engineers, data scientists, and UX researchers, you will develop products that cater to a diverse international community. Your focus will be on designing interfaces that are intuitive and will have a positive impact on our users. You will also develop features that meet the unique needs of users, improving the overall educational experience.

What you'll be doing

- Utilize both qualitative and quantitative data to form hypotheses for enhancing the user experience.
- Work closely with your team's product manager, engineering lead, and other leaders to prioritize key issues and opportunities.
- Lead your team in ideation sessions and workshops to address these priorities and develop effective solutions.
- Drive the design process through multiple iterations and rounds of feedback involving your team, stakeholders, the broader design group, and end users.
- Validate design solutions through research and user feedback, continuously evaluating their impact and identifying areas for improvement.

About your Skills

- Strong Communication Skills: You excel in articulating complex technical concepts clearly and concisely to both technical and non-technical stakeholders, fostering a collaborative and transparent work environment.
- Adaptability and Learning Agility: You thrive in dynamic environments, quickly adapting to new technologies, methodologies, and challenges. Your eagerness to learn and ability to pivot effectively contribute to the team's success in a rapidly evolving industry.
- Problem-Solving and Critical Thinking: You approach challenges with a logical and analytical mindset, systematically analyzing problems, identifying root causes, and devising innovative solutions that address both short-term needs and long-term objectives.
- Team Collaboration: You excel in fostering collaboration within cross-functional teams, leveraging diverse perspectives and expertise to achieve common goals and deliver successful outcomes.
- Empathy and User-Centric Mindset: You prioritize understanding the needs and experiences of users, empathizing with their challenges, and leveraging insights to design intuitive and impactful solutions that enhance the user experience.
- Project Management Skills: You possess project management skills, effectively planning and organizing project tasks, setting timelines, and managing resources to deliver projects on time and within budget.

What you’ll have

- 4+ years of full-time product design experience
- A portfolio of end-to-end product design work that showcases your involvement, from research and discovery to visual design and engineering implementation support, and demonstrates your ability to ship quality experiences.
- Experience designing a holistic and scalable experience.
- Willingness to learn and operate across the design team.
- Experience working with medium-sized agile development teams.
- Lead large efforts involving multiple stakeholders.
- Well organized, disciplined, and able to manage time and priorities effectively.

We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you

Life at Udemy

We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:

- We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. Our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.
- Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.
- Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons or sharing our prototypes, we see experimentation as a crucial step on the path to success.
- We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work.

Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability.

Our Benefits Start With U

Our benefits package at Udemy “starts with U” and is grounded in mission-driven benefits that intentionally align with our core values. Here’s a sneak peek at just a few highlighted benefits if you’re a full-time Udemate based in Ireland:

- Core Benefits: Comprehensive medical, dental, life and income protection coverage
- Parental Benefits: Financial assistance for fertility, adoption, and surrogacy expenses; twelve weeks of paid family bonding for birth, surrogacy, adoption, and foster placement. 26 weeks paid maternity leave for birthing parents as well as a two-week “ease-back” program that enables parents to return part-time at full pay
- Whole U: Fully paid memberships for meditation/mindfulness, therapy/coaching visits, financial planning, fertility and family building, maternity and newborn care, parenting and pediatrics, menopause care, breastmilk shipping, and caregiving support
- Learning: Free access to Udemy and Udemy Business plus a yearly stipend to spend on professional development
- Retirement: 7% employer matching Defined Contribution Master Trust
- Holidays: 25 paid holidays throughout the year plus bank holidays

About our Dublin location

Dublin is where our Europe, Middle East, and Africa (EMEA) headquarters is located, which means it plays a major role in our mission of sharing knowledge and unlocking potential for learners, instructors, and businesses globally. We have a fantastic central Dublin location with a brand new building, purpose-built for us. We’ve invested a lot here and have seen huge growth in the EMEA market – which is why we see Dublin as a key location for the future of Udemy.

We have also been officially certified as a Great Place to Work in Ireland, recognizing our high-trust, high-performance workplace culture. With so many diverse perspectives, languages, and ethnicities coming together here, it’s no surprise that our Dublin office has been thriving.

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