▷ High Salary: iPMS and Digital Dictation Co-Ordinator Grade V

4 days ago

Cork, Ireland Mercy University Hospital Cork Full time

iPMS and Digital Dictation Co-OrdinatorGrade V Principal Duties and Responsibilities: Setting up new user accounts and deactivating users. Complete continuous data quality control. Updating authors accounts from different specialties and departments. Monitor activity on dictation system to ensure that there is no breach in relation to SLA. Monitoring unsigned dictation by NCHDs that have left the organization. Attend NCHD Induction programme and provide the required training on Digital Dictation. Organizing and developing staff training on dictation system. Problem solving and reporting for users on dictation system. Co-Ordinate iPMS Testing schedule in line with dates set out in the Group project plan and work with the Group Co-ordinator on progress and testing issues. Assist with any iPMS issues. Liaise with each relevant Department Head to establish a team for testing for all IPM modules specific to your site. Liaise with ICT Team to identify/schedule interface testing in line with the project plan dates. Review IPM test scripts and update accordingly relevant to workflows for each area, e.g. OPD, Admissions, etc. Assist in the preparation of testing setup for end users testing. Ensure accurate attention to detail in own work and work of the team when testing for each of the various IPM modules, e.g. OPD, Admissions, etc. Document and keep an updated record of any bugs/issues identified. Log each issue identified on iAssist (iPMS Vendors System for logging issues). Review delivered bug fixes to validate they are working. Liaise withICT team/IPM Group Co-Ordinator regarding any issues/bug fixes. Ensure end user/department sign off for each module within agreed timeframes. Provide support and assistance if required post Go Live. Lead in training initiatives to all relevant personnel. Attend meetings as required. Member of the iPMS Governance Committee. Ensure that Telehealth (Virtual Clinics) are set up correctly and maintained. Provide training to Consultants and NCHDs in relation to Telehealth. Ensure that patients have been contacted in relation to their appointments and reminders sent. Assist OPD Nurse Manager and CO5 OPD/SDU Supervisor in maximising clinics. Ensure that email addresses and consent from patients are collected in advance of the appointments. Eligibility Criteria: Previous administrative experience of at least 2 years. Excellent communication, organisational and time management skills. Ability to work on ones own initiative or in a team environment. Knowledge of iPMS desirable. Excellent attention to detail. Possess excellent IT skills. Experience of problem solving and decision making. Ability to prioritise data requirements and reduce inaccurate MUH data. Experience of working in a busy office environment which has involved interacting in a professional manner with senior management and other key internal and external stakeholders. Previous project management or co-ordinator experience desirable. Closing date: 1pm on Friday, 7 February 2025. MUH reserve the right to create a panel for this post from which permanent, fixed term and specified purpose vacancies of a full or part time duration may be filled. Mercy University Hospital (MUH): MUH is a growing voluntary hospital in the heart of Cork City. We have over 1,500 staff providing complex diagnostic, medical and surgical care through our inpatient, day patient, outpatient and emergency services. We are a teaching hospital, a centre of national and international excellence, and are renowned for our research and tertiary services. Providing 24/7 acute surgical, acute medical and critical care, MUH now has multiple sites across the city and continues to expand. We support staff development with approx. 100 promotions annually. We prioritise work life balance with 28% of our team working part time hours. We offer nationally agreed enhanced Salary Scales, Pension Scheme, excellent holidays, canteen, and Study Leave and Assistance. From Cardiac Care to Intensive Care, our varied specialist services offer real career choice to our team. We live by our Core Values of Compassion, Excellence, Justice, Respect and Team Spirit. Skills: iPMS experience Hospital experience Strong Administration Experience Excellent IT skills Database Experience desirable Benefits: Salary Scale City Centre Location Generous Holidays Study Scheme

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