Part time Service Delivery Manager New

3 weeks ago


Dublin, Dublin City, Ireland CPL Part time
Job Description

Part time role for Service Delivery Manager , your role will encompass

• Collaborate with the client on all contract matters including additional projects.

• Manage all day to day activities across 2 sites, ensuring quality service to the client.

• Manage a team of 20 + contracted team members.

• Manage the payroll, invoicing and billing for the contract in association with the Finance team.

• Manage the recruitment and contract negotiations for all team members.

• Manage the performance of the team.

• Point of escalation for any client matters.

• Mentor and provide an example to more junior team members, assisting their learning and acting as role model for attitude and approach to work.

• Reporting as required to customers and to senior management.

• Prepare tender documents upon renewal of existing contracts.

Requirements:

• A minimum of 10 years working in the IT sector.

• Experience working in Public Sector or with Public Sector clients.

• 5+ years in a management role, with responsibility for recruitment, contract negotiation and performance management.

• Experience writing and submitting tenders for public sector contracts.

• Excellent organisational skills.

• Excellent communication and collaboration skills.

• Team player.

Call Lindsay O'Leary for further spec details. 00 353 86 8311808

#LI-LO1

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