Service Delivery Manager
6 days ago
Part time contract - 2 days per week for 2 - 3 yearsLocation: DublinPublic Sector experience is essentialOur client is seeking an experienced Service Delivery Manager to oversee the day-to-day management of a key contract. This role involves acting as an internal advocate for the customer, ensuring high-quality service delivery and maintaining strong client relationships.Key Responsibilities:Serve as the primary point of contact for all contract-related matters, including additional projects.Oversee daily operations across two sites, ensuring consistent and high-quality service delivery.Lead and manage a team of 20+ contracted employees.Handle payroll, invoicing, and billing in collaboration with the Finance team.Manage recruitment, onboarding, and contract negotiations for all team members.Monitor team performance and implement strategies for continuous improvement.Act as the escalation point for client issues, ensuring swift resolution.Mentor and support junior team members, fostering professional development.Prepare reports for both clients and senior management.Lead the preparation and submission of tender documents for contract renewals.Requirements:10+ years' experience in the IT sector.Proven experience working with Public Sector clients in Ireland5+ years in a management role, with experience in recruitment, contract negotiation, and performance management.Strong background in preparing and submitting tenders for public sector contracts.Exceptional organisational and communication skills.PLEASE NOTE - this is an ad-hoc part time contract that will suit candidates who are NOT looking for full time work. On average you would work approx 10 - 12 days per month. If interested in this type of engagement, and have full working rights in Ireland with public sector experience please click APPLY to be considered
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Service Delivery Manager
2 weeks ago
Dublin, Dublin City, Ireland Bon Secours Health System Full timeExciting Career Opportunity - Service Delivery Manager (Hybrid) Location: Bon Secours Health System Ireland, Citywest, Dublin 24 (Hybrid) Full-time | Permanent | Hybrid Working | Competitive Package As Ireland's largest independent hospital group, Bon Secours Health System is renowned for the quality of its service provision, coupled with a rich tradition in...
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IT Service Delivery Manager
7 days ago
Dublin, Dublin City, Ireland EirGrid Group Full timeEirGrid Group has a unique role to play in leading this radical transformation of our power system in support of the transition to renewable energy. This will require pioneering engineering effort together with highly secure IT capability to respond successfully to the scale of disruption. This offers a unique opportunity to further your career in Service...
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Service Delivery Manager
21 hours ago
Dublin, Dublin City, Ireland Culligan Ireland Full timeCulligan Water Ireland is seeking a highly motivated Service Delivery Manager to oversee the delivery of our water solutions to our customers. In this role, you will be responsible for ensuring that our customers receive the highest level of service and support.Your key responsibilities will include:Overseeing the delivery of water solutions to...
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Service Delivery Manager
2 weeks ago
Dublin, Dublin City, Ireland Version 1 Full timeJob Description The success of the Service Delivery Manager is built on the 'Trust' relationship between them and their clients and team. The result of this relationship is a customer with high satisfaction scores and engaged Version 1 staff, which should then translate into excellent financial performance. You as the Service Delivery Manager will...
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Service Delivery Manager
3 weeks ago
Dublin, Dublin City, Ireland Grafton Group Full timeWoodie's is the market-leading DIY, Home & Garden omni-channel retailer in Ireland with 35 stores nationwide and an online presence. We are proud to be listed as Ireland's Top Retailer by Great Places to Work and an official Best Workplace for Women We are also listed as one of the 75 Best Large Workplaces in Europe since 2020 and to be accredited as a...
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Service Delivery Manager
3 weeks ago
Dublin, Dublin City, Ireland Woodie's Full timeWoodie's is the market-leading DIY, Home & Garden omni-channel retailer in Ireland with 35 stores nationwide and an online presence. We are proud to be listed as Ireland's Top Retailer by Great Places to Work and an official Best Workplace for Women We are also listed as one of the 75 Best Large Workplaces in Europe since 2020 and to be accredited as a...
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Service Delivery Manager
20 hours ago
Dublin, Dublin City, Ireland Localgov Full timeJob OverviewA challenging opportunity exists for a skilled Service Delivery Manager to join Localgov, responsible for managing engineering programmes across various services within the local authority. The ideal candidate will possess excellent professional and technical knowledge, strong communication and interpersonal skills, as well as experience in staff...
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Service Delivery Manager
2 weeks ago
Dublin, Dublin City, Ireland Cubic Telecom Full timeThe CompanyFounded in 2009, Cubic Telecom has grown to become one of the leading providers of connectivity solutions and analytics services that help automotive, heavy machinery, and IoT device manufacturers manage and grow revenue streams. Fast paced, smart, ambitious, and continually seeking new ideas. That's Cubic, is it you? At Cubic you will find an...
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Service Delivery Manager
4 days ago
Dublin, Dublin City, Ireland Teamworx Full timeSERVICE DELIVERY MANAGER (IT) - DUBLIN - Join one of Ireland's Best WorkplacesTeamworx is excited to partner with a leading Retail Group to bring you this outstanding opportunity.Recognised as a Top Employer by Great Places to work, an Official Best Places to Work for Women and one of Europe's Best Large Workplaces, this is a role you wont want to miss.We...
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Service Delivery Manager
2 weeks ago
Dublin, Dublin City, Ireland OCLC Full timeYou have a life. We like that about you. At OCLC, we believe you'll do the best work of your life when you're living the best life possible. We work hard to build the technology that connects thousands of today's libraries. But we also work hard to make a job at OCLC a meaningful part of a balanced life- not a substitute for one. Technology with a...
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Service Delivery Manager
1 week ago
Dublin, Dublin City, Ireland Three Ireland (Hutchison) Limited Full timeHere at Three, we've done things differently since day one.We take the script and rip it up, we're a big-hearted energetic bunch, striving for a better-connected life.The energy of our people, the pace at which we operate, and the thrill of making bold moves is exhilarating and addictive.Magic happens when we power the connections that millions value, and...
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Service Delivery Manager
3 weeks ago
Dublin, Dublin City, Ireland RedChair Recruitment Full timeWe are recruiting for a Service Delivery manager for our clients in the Travel industry in Dublin. The company requires someone to manage the training of all staff, day-to-day operation function and create an environment of customer excellence. This position is permanent, is office based in Dublin city center. Responsibilities: Contribute to the...
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it service delivery manager
4 days ago
Dublin, Dublin City, Ireland Cpl Healthcare Full timeI have an exciting new role for an IT Service Delivery Manager.Responsibilities:1. Lead change management processes to ensure IT transitions with minimal disruption.2. Plan and execute changes and maintain auditable documentation.3. Ensure timely resolution of IT incidents and risks.4. Implement strategies to minimize impact and conduct regular reviews with...
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Global Service Delivery Manager
3 weeks ago
Dublin, Dublin City, Ireland EOS IT Solutions Full timeOUR COMPANY:EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of services are our top business priorities,...
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Depot Sales Manager
2 weeks ago
Dublin, Dublin City, Ireland DX Delivery Full timeAn exciting new Depot Sales Manager opportunity at DXAll About YouYou will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.About usWe are a leading independent parcel, mail and logistics services company...
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Global Service Delivery Manager
7 days ago
Dublin, Dublin City, Ireland EOS IT Solutions Full timeOUR COMPANY:EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of services are our top business priorities,...
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Service Delivery Manager- Dublin
3 weeks ago
Dublin, Dublin City, Ireland Ergo Full timeService Delivery Manager- Dublin (On-site) (BBBH2863) Dublin, Republic of IrelandIT Resourcing is seeking a Service Delivery Manager for a permanent role with a large client.A service delivery manager is responsible for making sure that services are being seamlessly delivered to the clients of an organization. They are in charge of a variety of tasks, such...
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Service Delivery Manager
2 weeks ago
Dublin, Dublin City, Ireland Mars Capital Full timeJob DescriptionPoint of Contact & Escalation for Company staff into ITResponsible for the execution and management of the IT Service Desk, Resolver Teams and InfoSec Security Team in the CompanyProblem ManagementProject Management experience to ensure the delivery of small projects within the IT Department.Proven Staff Management Skills – Direct Management...
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Service Delivery Manager
3 weeks ago
Dublin, Dublin City, Ireland Methodius Ltd Full timeMy client is currently looking for an experienced Service Delivery Manager to join their growing team. You'll use your technical and management skills in the airline sector to ensure the customer receives a world-class service across all areas of technology. You will be supported by local and offshore teams to deliver the services and manage and maintain...
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Service Delivery Manager
7 days ago
Dublin, Dublin City, Ireland Methodius Ltd Full timeMy client is currently looking for an experienced Service Delivery Manager to join their growing team. You'll use your technical and management skills in the airline sector to ensure the customer receives a world-class service across all areas of technology. You will be supported by local and offshore teams to deliver the services and manage and maintain...