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Service Delivery Manager
1 week ago
SERVICE DELIVERY MANAGER (IT) - DUBLIN - Join one of Ireland's Best Workplaces
Teamworx is excited to partner with a leading Retail Group to bring you this outstanding opportunity.
Recognised as a Top Employer by Great Places to work, an Official Best Places to Work for Women and one of Europe's Best Large Workplaces, this is a role you wont want to miss.
We have an opportunity for an effective and forward thinking Service Manager to join this IT Team in a people leadership role.
Its an exciting time as our client modernise all areas of IT to support their digital transformation journey.
This Manager will have overall IT systems Service delivery responsibility across the business and ensure that the processes and skills on the team are fit for purpose for the customers and internal stakeholders.
WHATS IN IT FOR YOU?
Hybrid Working Bonus Scheme Health and Wellness Perks Flexi Wage Exclusive Discounts Pension Scheme YOUR ROLE AT A GLANCE Management of the BAU for all system deliver through implementing appropriate improved ITIL processes through a vendor footprint.
Participation in the ERP upgrade program as an SME supporting the service transition and ensure on-going appropriate service management after go-live Implementation of continuous improvement through a transparent plan for elements of the existing support base Document and articulate technical concepts in a manner that can be understood by appropriate audiences What Were Looking for Leadership Stakeholder Management Vendor Management ITIL Knowledge Continuous Improvement Collaboration Skills Budget Management READY TO TAKE THE NEXT STEP?
To find out more about this exciting role, contact Elaine or Denise for more information on
A full job description will be given at interview stage.
#Retailcareer # Teamworx is an equal opportunity employer
