Service Delivery Manager

4 days ago


Dublin, Dublin City, Ireland TN Ireland Full time

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Service Delivery Manager (IT), Dublin 24Client:

Teamworx

Location:

Dublin 24, Ireland

Job Category:

Other

EU work permit required:

Yes

Job Reference:

cb116377cc34

Job Views:

2

Posted:

15.03.2025

Expiry Date:

29.04.2025

Job Description:

SERVICE DELIVERY MANAGER (IT) - DUBLIN - Join one of Ireland's Best Workplaces

Teamworx is excited to partner with a leading Retail Group to bring you this outstanding opportunity. Recognised as a Top Employer by Great Places to work, an Official Best Places to Work for Women and one of Europe's Best Large Workplaces, this is a role you won't want to miss.

We have an opportunity for an effective and forward-thinking Service Manager to join this IT Team in a people leadership role. It's an exciting time as our client modernises all areas of IT to support their digital transformation journey. This Manager will have overall IT systems service delivery responsibility across the business and ensure that the processes and skills on the team are fit for purpose for the customers and internal stakeholders.

WHAT'S IN IT FOR YOU?

Hybrid Working

Bonus Scheme

Health and Wellness Perks

Flexi Wage

Exclusive Discounts

Pension Scheme

YOUR ROLE AT A GLANCE

Management of the BAU for all system delivery through implementing appropriate improved ITIL processes through a vendor footprint.

Participation in the ERP upgrade program as an SME supporting the service transition and ensuring ongoing appropriate service management after go-live.

Implementation of continuous improvement through a transparent plan for elements of the existing support base.

Document and articulate technical concepts in a manner that can be understood by appropriate audiences.

WHAT WE'RE LOOKING FOR

Leadership

Stakeholder Management

ITIL Knowledge

Budget Management

READY TO TAKE THE NEXT STEP?

To find out more about this exciting role, contact Elaine or Denise for more information at 045898037. A full job description will be given at the interview stage.

#Retailcareer

#Teamworx is an equal opportunity employer.

#J-18808-Ljbffr

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