(Urgent) Sales Co-Ordinator

3 weeks ago

Navan, Ireland Celtic Careers Full time

Sales Co-Ordinator Excellent opportunity to join a leading progressive medical wholesale and retail supplier with a nationwide presence. This role is fully office based in Ashbourne, Co Meath. Responsibilities: Develop trust relationships with Key Account Managers and major clients to prevent them from turning to competitors. Gain a comprehensive understanding of key customer needs and requirements, as well as products and services. Act as the communication link between key customers and sales team. Address customer issues and complaints to maintain trust in collaboration with the Key Account Manager. Play a crucial role in generating new sales that foster long-lasting relationships. Identify customer needs and sell products accordingly. Ensure quotes and sales orders for Key Account Managers are completed within 24 hours. Collaborate with Key Account Managers to send information to customers and acknowledge their queries. Enter all necessary sales data into the company system, updating NetSuite and inputting customer information. Set up Leads and Prospects as requested by Key Account Managers. Review open orders from Key Account Managers and communicate any delays to customers and KAM. Follow up on quotes as requested, making necessary changes and providing feedback to Key Account Managers. Gather market and customer information to discuss opportunities with Key Account Managers. Represent business at trade exhibitions, events, and demonstrations. Address objections to encourage customer purchases and ensure satisfaction with customer service. Maintain quality service by establishing and enforcing organisational standards. Identify product improvements or new products by staying informed on industry trends, market activities, and competitors, and relay this information to the Director of Sales. Enhance professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking best practices, and participating in professional societies. Collaborate as part of a team to achieve related results as needed. Create detailed proposal documents, often as part of a formal bidding process dictated by prospective customers. Review personal performance with the goal of meeting or exceeding KPIs. Provide insights on future buying trends to the Sales Director. Attend team meetings and share knowledge with colleagues. Requirements: Strong commercial awareness and exceptional numerical skills, with proficiency in Excel. Proven ability to lead and develop team members effectively. Outstanding communication abilities and a high level of motivation, resilience, and ambition. Self-motivated individual with excellent interpersonal skills and strong organizational capabilities. Keen attention to detail and a proven track record as a strong problem solver. Excellent listening skills complemented by a sales background, ideally with three years of experience in healthcare. A commitment to high customer care standards, with the ability to work as part of a team in a fast-paced sales environment. Familiarity with Netsuite ERP is advantageous. Benefits: 22 days annual leave entitlement € Health & Wellness subsidy Pension Death in Service Employee Assistance Programme € Holiday Bonus Voucher If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Celtic Careers is proud to be an Equal Opportunity Employer. Call the number above to discuss the vacancy in confidence. By submitting your CV or personal details, you are providing Celtic Careers consent to process your personal data. In order to service you as a candidate this is required. Celtic Careers may contact you from time to time regarding further opportunities. Celtic Careers will not share your data with third parties without your prior consent. You can withdraw your consent at any time by emailing us at the email address above. For further information please see our Privacy Statement on our website. Skills: Administation Customer Service Organisation

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