Director, Business Development

Director, Business Development - Site Networks

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

We are currently seeking a Director, Business Development to join our diverse and dynamic team, within our Site and Patient Solutions (Accellacare) division. At Director level you will play a pivotal role in fostering client relationships, driving sales, and contributing to the advancement of innovative treatments and therapies.

What you will be doing

- Develop and maintain strong relationships with clients, serving as a primary point of contact for communication and support.

- Collaborate with cross-functional teams to understand client needs, develop solutions, and ensure the successful delivery of bids.

- Identify opportunities for account expansion and revenue growth, leveraging industry trends and market insights.

- Manage the end-to-end sales process, from lead generation to contract negotiation and close.

- Monitor account performance, track key metrics, and identify areas for improvement to enhance client satisfaction and retention.

Your profile

- Bachelor’s degree in business, life sciences, or related field; advanced degree preferred.

- Minimum 7 years sales experience in the CRO industry, with a demonstrable track record within site network and patient/ in‑home services.

- Proven experience in account management, sales, or client services within the pharmaceutical, biotechnology, or clinical research industry.

- Strong understanding of clinical trial operations, regulatory requirements, and industry standards.

- Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels of the organization.

- Results‑oriented mindset with a track record of achieving sales targets and driving business growth.

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well‑being and work‑life balance opportunities for you and your family.

Our benefits examples include:

- Various annual leave entitlements.

- A range of health insurance offerings to suit you and your family’s needs.

- Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.

- Global Employee Assistance Programme, LifeWorks, offering 24‑hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well‑being.

- Life assurance.

- Flexible country‑specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply.

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