▷ Urgent Technical Advisor

2 days ago


Dublin, Ireland Celtic Careers Full time

Technical Advisor Role and Responsibilities To work as part of the Technical Support team on customer query and ticket management and with suppliers to ensure that the quality of products is maintained at the high standard expected by customers. Carry out product testing and development to support NPD in guaranteeing the highest product quality while making sure that all products placed on the market meet statutory and safety requirements. Have a clear understanding of electrical installations within the domestic space. Responsibilities: ? Technical Support Team Call answering, Ticket management, HubSpot Daily Update/maintenance. ? Product QC Issues & QC Kanban management liaising with Customers, Sales Representatives, Contractors, and Wholesalers ? Managing Secondary Cost claims and Warranty Claims liaising with Customers, Sales Representatives, Contractors, and Wholesalers ? Managing Projects related to product quality and performance, including report writing and presentation creating/presenting. ? Organization and management of annual WCCS meeting schedule, minutes and follow-on actions. ? Supporting with Technical/Quality Reworks when required. ? Provide input that may help improve processes and procedures throughout all areas of QC & Technical. Benefits ? Competitive base salary ? Performance-related bonus structure ? Long service payments ? Ongoing training and development opportunities ? Subsidised canteen ? Subsidised gym membership ? Employee Assistance Program ? Bike to work scheme. ? Employee Discounts If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job Careers is proud to be an Equal Opportunity Employer. By submitting your CV or personal details, you are providing Celtic Careers consent to process your personal data. In order to service you as a candidate this is required. Celtic Careers may contact you from time to time regarding further opportunities. Celtic Careers will not share your data with third parties without your prior consent. You can withdraw your consent at any time by emailing us at the email address above. For further information please see our Privacy Statement on our website. Skills: Electrical lighting Electronics



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