Account Manager
3 weeks ago
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming apublic benefit corporation(PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As aWork Anywherecompany, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us intransforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
We are hiring an EU Account Manager, LearnGxP to drive the growth of Veeva's accredited GxP eLearning library in the life sciences industry. In this role, you will own the end-to-end sales process, including generating leads, qualifying opportunities, closing deals, and collaborating with account executives to cultivate strong customer relationships.
You will also act as a strategic partner, shaping market messaging, providing thought leadership, and facilitating customer adoption and long-term success. Leveraging your expertise in sales, life sciences, and online learning, you'll develop innovative solutions to meet customer needs and promote rapid growth in digital training.
What You'll Do
- Generate and qualify leads within a defined industry network
- Manage the complete sales cycle and build trusted customer relationships
- Understand the catalog of GxP courseware and be able to speak about it with authority
- Identify customer needs and recommend Veeva training solutions
- Develop strategy and messaging for customer adoption of eLearning solutions for new and existing customer base
- Collaborate with Enterprise and Mid-market Account Executives
- Maintain accurate activity and opportunity tracking in CRM
- Coordinate resources across the customer lifecycle, from sales to delivery
- Deliver solution-oriented responses for RFPs, proposals, and presentations
- Facilitate workshops, sandbox exercises, and proof-of-concept trials
- Configure and manage customer trial accounts
- Drive growth in the EU market for Veeva training solutions
- Align with Veeva's Sales strategy and build relationships with EU Sales leaders
- Represent Veeva at industry events, webinars, and publications
- Support marketing efforts such as creating content, hosting webinars, and attending conferences
Requirements
- 3+ years of life sciences experience, with a focus on GxP and learning & development (L&D)
- Proven ability to innovate across business processes and technology solutions
- Strong interpersonal, communication, and presentation skills, with the ability to engage customer stakeholders on GxP eLearning content across multiple functional areas
- Energetic self-starter with excellent time management, prioritization, and initiative
- Team player with accountability and adaptability to take direction
- Bachelor's degree required
- Preferred Skills
- Experience with Learning Management Systems and eLearning solutions, ideally in pre-sales or customer-facing roles within software or training companies
- Multilingual capabilities (not critical)
- Ambitious and driven to succeed in a dynamic environment
- Additional Requirements
- Willingness to travel up to 40% for customer meetings and presentations
Nice to Have
- Knowledge of eLearning best practices, standards, and current industry trends, with a particular focus on life sciences or GxP applicability
- Learning Management System experience
- Experience with CRM systems
Perks & Benefits
- Annual allocations for charitable contributions
- Fitness reimbursement
- Work anywhere
#RemoteIreland
As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us attalent_accommodations@veeva.com.
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