Program Manager, Operations Business Projects

Program Manager, Operations Business Projects

Kneat enables regulated organizations to move from paper-based validation to intelligent, digitized, paperless solutions. And we do it through the ongoing development of a powerful, purpose-built software platform. In 2014, after eight years of intensive software development, we launched Kneat Gx—the world's most advanced validation software to help revolutionize the speed, precision, transparency, and intelligence of validation in the Life Sciences sector. Our solution is now used by some of the world's leading Life Sciences companies.

What we're looking for

As Kneat continues to expand, we are looking for an enthusiastic Program Manager to join our Operations team.

Position overview

Reporting to our Director, Business Operations & Compliance, the Program Manager will be responsible for managing and coordinating a portfolio of cross-functional business projects and strategic initiatives that align with Kneat's operational and strategic goals.

The successful candidate will require a strong ability to manage interdependencies, prioritize initiatives, and ensure alignment with Kneat's business objectives, as well as strong experience in delivering cross-functional business projects. The Program Manager will lead the planning, execution, and governance of a project program which includes companywide software implementations, ESG initiatives, R&D tax credit programs, and other strategic operations projects. It includes scoping, planning, estimating, implementation management, budget management, stakeholder management and management of multi-functional teams often spread across several global locations. This is a hybrid/remote role, working as part of a Global team. If hybrid, the office location is Limerick, Ireland. If this sounds like you, we want to hear from you

Responsibilities

Some of the primary responsibilities of this role include:

· Define and manage program strategies and governance structures, ensuring effective decision-making and risk management.

· Define and manage program management tooling, processes, workflows, and systems.

· Monitor and report on program/project performance, including KPIs, risks, and interdependencies.

· Act as a key liaison between leadership and projects to ensure alignment and transparency. Engage with stakeholders to agree project objectives, scope, budget, quality, resources and schedule.

· Responsible for the co-ordination and delivery for multiple projects running concurrently to meet the defined project objectives and milestones.

· End-to-end project responsibility ensuring successful delivery.

· Work with all external and internal stakeholders to ensure that all commitments are communicated and understood, ensuring the delivered project meets expectations.

· Work with the Kneat Operations team in prioritising projects.

· Gain an understanding of the R&D Tax Credit application process in order to manage R&D tax credit projects.

· Gain an understanding of ESG Directives in order to project manage ESG initiatives.

· Identifying and managing risks associated with projects, including resource constraints and stakeholder analysis.

· Regular reporting to management on project progress and KPIs.

· Commercial and operational management of a project portfolio.

· Contribution to the development and continuous improvement of the project management function.

Minimum qualifications

· Degree qualified with more than 5 years' experience in program/project management.

· Excellent project management skills with demonstrable experience in the delivery of cross-function projects and strategic initiatives.

· Proven ability to manage multiple projects at a time while paying strict attention to detail.

· Ability to work in a fast-paced environment, think on your feet, and to engage in effective communications with both the business and technical stakeholders.

· Experience with implementing companywide software systems and technological innovations.

· Knowledgeable with contracting, billing and general project and services accounting governance.

· Comfortable working with change

· Creative problem-solving abilities

Nice to haves

· A project management qualification such as PMP or PRINCE2 would be beneficial.

· Strong English written and oral communication skills

· Would suit a strong candidate with experience in a regulated environment, such as life sciences, either directly or as a vendor.

· Good documentation and authoring ability

What we offer you

At Kneat, we truly value ideas and collaboration so we've created an environment that builds, protects, and celebrates teamwork. Our strong culture is central to our continued success.

We offer programs and rewards that one would expect from a highly successful and growing technology company.

· A fantastic culture, team, and energy.

· Competitive compensation.

· Comprehensive benefits package.

· Flexible work arrangements.

· Training and professional development.

Kneat is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to Equal Employment Opportunity (EEO) regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Reasonable accommodations may be made to enable qualified individuals with disabilities or special needs to perform these essential functions. If you have a disability or special need that requires accommodation to complete this application form, please contact us at +353 (0)612 038 26 (Ext 2004) or email us at hr@kneat.com for assistance.

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