▷ Apply Now Front of House

4 weeks ago

Dublin, Ireland The Thrive Clinic Full time

Front of House & Clinic Administrator The Thrive Clinic Dublin About Us The Thrive Clinic is Dublins newest private practice dedicated to Autism, Occupational Therapy (OT), and Speech & Language Therapy (SLT) assessments for children. Our mission is to provide exceptional, family-centred services that not only meet Irelands growing demand for assessments, but do so with compassion, professionalism, and respect for every child and family who comes through our doors. We are now seeking a Front of House & Clinic Administrator to join our team in Anglesea Road, Dublin 4. This is a key role in supporting our clinicians and families while ensuring the smooth day-to-day running of the clinic. Key Responsibilities Client Coordination Manage scheduling of Autism, OT, and SLT assessments. Welcome families to the clinic, ensuring a professional, supportive, and reassuring experience. Handle phone and email communications with families, clinicians, and external bodies. Data & Documentation Manage client profiles using Cliniko and secure platforms (e.g., ShareFile, Webex). Collect and organise documentation, liaising with the HSE when required. Administer and manage standardised questionnaires (Pearson, WPS). Assessment Support Prepare and maintain assessment kits and online testing platforms. Organise materials and ensure all information is complete before appointments. Track report deadlines, support proofreading (clarity, grammar, formatting, and neuroaffirmative language), and assist with scoring. Clinic Operations Support clinicians with diary management and workflow efficiency. Maintain stock of supplies and refreshments. Keep clinic space organised, welcoming, and well-presented. What Were Looking For Strong background in administration, ideally in a client-facing/front office role. Excellent IT literacy, including scheduling systems and document management tools. Highly organised, detail-oriented, and able to manage multiple priorities. Excellent written and spoken English, with the ability to communicate clearly and sensitively with families. Strong interpersonal skills to engage confidently with children, families, clinicians, and external agencies. A calm, professional presence when supporting families during what can often be an emotional or stressful process. Self-starter with experience in fast-paced environments. Desirable:experience working with children in clinical, educational, or support settings. Why Work With Us At The Thrive Clinic, we value your skills and want you to feel fulfilled in your role. As part of our supportive, multidisciplinary team, youll work in a modern clinic environment with opportunities to shape your role and grow professionally. Youll also be the welcoming face of The Thrive Clinic, playing a vital role in helping children and families feel supported from the very first phone call to their assessment day. We foster a culture where your contribution is valued, your ideas are welcomed, and your wellbeing matters as much as the families we serve. We also offer: Competitive salary Pension options Competitive annual leave Maternity/paternity benefit (Statutory) Sick pay Learning & development opportunities Bike-to-work scheme Flexible working, including work from home Car parking How to Apply Wed love to hear from you. Please submit your CV by clicking the APPLY button below. If youd like an informal chat before applying, just drop us a line were always happy to connect.

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