Senior Account Director
1 week ago
Overview
Company Description
The LinkedIn network connects professionals to opportunities and insights. LinkedIn focuses on growth, inclusion, trust, and fun, and aims to help employees thrive. This role is based in Dublin and isHybrid, combining home and office work as needed by the team.
We are looking for a Senior Account Director to join our DACH team as a trusted adviser focused on delivering value to Mid-Market customers. You will help customers engage with LinkedIn solutions (Talent & Learning) and act as their advocate to ensure success, while pursuing growth opportunities.
Responsibilities
- Ask layered, open-ended questions to understand objectives and challenges beyond surface details.
- Build relationships with multiple stakeholders across the customer’s organization.
- Lead with solutions, not products, when recommending actions aligned to customer objectives.
- Drive customer decision making by achieving a shared vision and highlighting value props for all stakeholders.
- Think commercially and apply business acumen when crafting and negotiating commercial agreements.
- Use data and insights to support investment recommendations or overcome objections.
- Proactively mitigate churn risk with a customer-centric approach.
- Engage customers to confirm value and adapt strategies to optimize ROI.
- Drive customer growth by identifying opportunities to deliver greater value.
- Apply business acumen in account planning by considering economic, industry, and company factors with a customer-centric lens.
- Map key stakeholders in an account to assess relationship strength and guide outreach strategy.
- Agree to joint accountability with colleagues and cross-functional teams for customer success.
- Maintain discipline in territory and account planning, forecasting, and quota attainment.
Qualifications
Basic Qualifications:
- 3+ years of applicable sales experience
- Business fluency in English and German
Preferred Qualifications:
- Experience with HR and/or E-Learning software
- BA/BS degree or equivalent in a related field
- Experience with SaaS opportunities, Salesforce.com platform and/or Dynamics
- Experience selling IT solutions
- Knowledge of software contract terms and conditions with the ability to create fair transactions
- Strong negotiation and accurate forecasting skills
- Experience carrying a revenue target with the ability to develop compelling strategies that deliver results
- Excellent communication, negotiation and forecasting skills
- Demonstrated ability to find and manage high-level business in an evangelistic sales environment
- Ability to gather and use data to inform decision making and persuade others
- Ability to assess business opportunities and read prospective buyers
- Ability to orchestrate the closure of business with an accurate understanding of prospect needs
- Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors
Suggested Skills
- Negotiation
- Forecasting
- Communication
- Strategic Planning
- Business Acumen
Additional Information
Global Data Privacy Notice for Job Candidates
Please follow this link to access the document that provides transparency around how LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal
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