Urgent Tech Support Specialist
2 weeks ago
- Location: Galway, Ireland (Parkmore East Business Park)
- 1 day a week you can work from home
- Employment Type: Full-time, Permanent
A globally renowned multinational in the medical devices and healthcare sector is seeking a Customer Support Specialist fluent in German or Norwegian to join its Galway-based team. This is an exceptional opportunity to become part of an industry leader, grow your expertise, and develop a long-term career in a collaborative and dynamic environment.
Key Responsibilities
- Handle inbound customer calls and emails with professionalism, empathy, and efficiency.
- Deliver first-line troubleshooting for customer issues across the assigned product range by diagnosing problems and asking targeted questions to reach resolution.
- Accurately document all customer interactions, complaints, and inquiries in line with company procedures.
- Communicate investigation results to customers via clear, well-structured written reports and phone conversations.
- Resolve issues within agreed timelines, meeting key performance indicators for both individual and team targets.
- Identify and recommend process improvements to enhance team performance and customer satisfaction.
Qualifications and Experience
- Minimum of 1 year's experience in any medical/clinical setting or a customer-facing customer support role
- Proven ability to deliver outstanding customer experiences while managing technical complaints.
- Fluency in German or Norwegian is essential.
If you are passionate about helping customers, thrive in a fast-paced environment, and want to work for a global leader in healthcare innovation, we'd love to hear from you.
Apply today and take the next step in your career
-
Tech Support Specialist
2 weeks ago
Galway, Galway, Ireland beBeetechnical Full time €48,277 - €57,218Job DescriptionWe are seeking a highly skilled and motivated Tech Support Specialist to join our team. The successful candidate will be responsible for providing technical support and advice to staff and the public.
-
Urgent: Med Tech Support Specialist
2 weeks ago
Galway, Galway, Ireland CPL Full time- Customer Support Specialist – German Speaker- Location: Galway, Ireland (Parkmore East Business Park)- 1 day a week you can work from home- Employment Type: Full-time, PermanentA globally renowned multinational in the medical devices and healthcare sector is seeking a Customer Support Specialist fluent in German to join its Galway-based team. This is an...
-
Tech Support Specialist
2 weeks ago
Galway, Galway, Ireland Cpl Healthcare Full timeCustomer Support Specialist – German or Norwegian SpeakingLocation: Galway, Ireland (Parkmore East Business Park)1 day a week you can work from homeEmployment Type: Full-time, PermanentA globally renowned multinational in the medical devices and healthcare sector is seeking a Customer Support Specialist fluent in German or Norwegian to join its...
-
Tech Support Specialist
1 week ago
Galway, Galway, Ireland Cpl Full timeCustomer Support Specialist – German or Norwegian SpeakingLocation: Galway, Ireland (Parkmore East Business Park)1 day a week you can work from homeEmployment Type: Full-time, PermanentA globally renowned multinational in the medical devices and healthcare sector is seeking a Customer Support Specialist fluent in German or Norwegian to join its...
-
Med Tech Support Specialist
2 weeks ago
Galway, Galway, Ireland CPL Full time- Customer Support Specialist – Norwegian Speaker- Location: Galway, Ireland (Parkmore East Business Park)- Hybrid Model - 1 day a week you can work from home- Employment Type: Full-time, PermanentA globally renowned multinational in the medical devices and healthcare sector is seeking a Customer Support Specialist fluent in Norwegian to join its...
-
Med Tech Support Specialist
2 weeks ago
Galway, Galway, Ireland Cpl Healthcare Full timeCustomer Support Specialist – German SpeakerLocation: Galway, Ireland (Parkmore East Business Park)1 day a week you can work from homeEmployment Type: Full-time, PermanentA globally renowned multinational in the medical devices and healthcare sector is seeking a Customer Support Specialist fluent in German to join its Galway-based team. This is an...
-
Technical Support Specialist, German Speaking
3 weeks ago
Galway, Galway, Ireland SOTI Full timeTechnical Support Specialist, German SpeakingJoin to apply for the Technical Support Specialist, German Speaking role at SOTITechnical Support Specialist, German Speaking1 day ago Be among the first 25 applicantsJoin to apply for the Technical Support Specialist, German Speaking role at SOTIGet AI-powered advice on this job and more exclusive features.SOTI...
-
Technical Support Specialist, German Speaking
4 weeks ago
Galway, Galway, Ireland Soti Inc Full timeTechnical Support Specialist, German Speaking page is loadedTechnical Support Specialist, German SpeakingApply locations Galway, Ireland Germany - Remote time type Full time posted on Posted 6 Days Ago job requisition id R08956SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies...
-
Tech Support Expert
2 weeks ago
Galway, Galway, Ireland beBeeCustomerSupport Full time €40,000 - €55,000Career Opportunity in Customer ServiceWe are seeking a professional with excellent communication skills to join our customer support team. This is an exceptional opportunity to develop a long-term career in a collaborative and dynamic environment.Key Responsibilities:Handle inbound customer calls and emails with professionalism, empathy, and...
-
Support Specialist
21 hours ago
Galway, Galway, Ireland beBeeCare Full timeJob OpportunityWe are seeking experienced Support Specialists to join our team in providing person-centered care services to individuals with disabilities. The successful candidate will have a strong passion for delivering high-quality support and making a positive impact on people's lives.The role of the Support Specialist is multifaceted and requires...
