Software Development Engineer, CTAP

8 hours ago


Dublin, Ireland Amazon Full time

Amazon’s Customer Service organization is looking to expand its software engineering team to help drive automation, self-service, and defect reduction for customers. We are searching for smart, energetic, and passionate software development engineers to solve complex technical problems and work with engineering and business teams distributed across the globe.

Amazon's Customer Service (CS) department is seeking an experienced software development engineer (SDE) to join the team. CS is the heart of Amazon; our vision is to be "Earth's most customer-centric company; to build a place where people can come to find and discover anything they might want to buy online."

Key job responsibilities

The successful candidate will work within the Consumer Tech and Product (CTAP) team and own the delivery of technical changes from a strong roadmap of projects. The projects range from introducing new self-service workflows for customers to access from the website to new Email, Push, and SMS notifications. The candidate will gain a vast amount of experience in a short time period by working with various technical teams from across the globe on an away team model basis.

A day in the life
As a Software Development Engineer in CTAP, you will take the lead on building innovative solutions to address the root causes of defects. You will also own the technical relationships with the business teams. You will have a strong bias for action, invent and simplify, insist on the highest standards, and deliver results.

BASIC QUALIFICATIONS

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability, and scaling) of new and existing systems experience
- Experience programming with at least one software programming language

PREFERRED QUALIFICATIONS

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.

Posted: October 22, 2024 (Updated 10 minutes ago)

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Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.

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