Full time Hotel general Operative

3 weeks ago

Dublin, Dublin City, Ireland Smorg ROI Mgt Ltd - Travelodge Ireland Full time

Job title:GeneralOperative Department:Housekeeping/Restaurant/Reception Responsible for: Carry out all day to day operations of Reception,andHousekeepingasDirectedbyManagement. Reportingto:GeneralManager Purpose of job: To assist and support in all departments as directed by the management.Tocarryoutanyreasonablerequestbymanagementin deliveryofthehotelobligationsunderthetermsofthecontractwiththe client. Key responsibilities: Toliaiseandcooperatewithmanagementdirectionasrequiredthroughoutthecourseof your shift. Tocarryoutalldutiesinallhoteldepartmentsasdirectedunderthestandardoperating procedures guidelines and/or as requested by hotel management. Toensureall Residentand/or NGOqueries arehandled promptlyandefficiently. Toservicehotelbedrooms,corridors,publicareasandstairwellsasdirectedbyhotel management. Asperrostering,presentingforreceptionshiftsif needed. Toservebreakfast,lunch,dinnerandkeepcommonareascleanandtidyasrequested by hotel management and in line with shift pattern issued by hotel management Tobeawareof foodallergens asapplicableforresidents meals. Shiftpatternwillbebasedon5daysover7,withamixtureofearly/late &weekends,as per the demands of the business. ToanticipateResidentneedswheneverpossibletoenhancequalityserviceandinturn ensure comfort of the Residents. Toreportall Residentfeedbackto thehotel management Touseinitiativeinrelation tospeedyresolutionorResident queries. Quality: Toassistinmaintainingthehotelqualitysystem,toensurewealwaysoffer residents consistently high standards of quality throughout the hotel. ToensureTravelodgestandards areachievedatall times. Toassistinachievingperiodictargets andgoals setoutby management. Toensurealldepartmentalchecklistsarecompletedandcheckedbyasupervisorbefore going off duty. ToensureHACCPandHealthand Safetyisadheredtoatall times. To ensure Manual handling, fire, chemical and all other training is always adhered to in full.. Flexibility: Toacceptflexibleworkscheduleincludingbutnotlimitedtomornings,evenings inline with the business demands, on a 5 over 7 day shift pattern including weekends. Tobeflexibleintermofthedepartmentandtasksyouarerequestedtoperformacrossthe hotel operation. Health&Safetyresponsibilities: Toensureallaccidentsandincidentsarereportedtotherelevantpeopleassoonapossible following the accident/incident or before the end of your shift at the latest and to assist in providing all relevant backup. Tomaintainownworkarea,ResidentareaandareasvisibletoResidentsinaclean, professional and tidy state. To meet all requirements laid out in the hotel health and safety policy including the property safety walks, attendance at safety briefings, H&S training etc. Communication: Toattendteam,departmentandstaffmeetingsasrequired. Tokeepagood lineofcommunication withcolleagues& Managers. Please note: All job offers are subject to two successful references and ongoing Garda Vetting.

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