ICT Support Specialist New

2 days ago


Dublin, Ireland CPL Full time

ICT Support Specialist – Hybrid Role (Dublin City)

Technical Skills & Responsibilities:

- Support ICT infrastructure and applications, including:

- Desktops, laptops, mobile devices, printers/copiers

- Network, telecommunications, and remote access systems

- Network authentication, email, and security systems

- Off-the-shelf desktop software and enterprise applications

- Bespoke applications, workflow systems, and web portals

- European and industry-related external systems

- Maintain data accuracy, quality, and integrity across ICT systems
- Assist with ICT projects and system development/maintenance
- Adhere to best practices for internal and third-party software/hardware

Service Delivery & Stakeholder Management:

- Provide within-hours service desk coverage per schedule
- Keep stakeholders informed on ticket/change progress, delays, and next steps
- Liaise with ICT team or external providers to escalate tickets for prompt resolution

Qualifications & Experience:

- Minimum 2 years’ experience in a Service Desk or IT Support role
- Familiarity with ITIL framework and change management principles
- Relevant ICT certifications (MCP, ECDL, or equivalent)
- Strong knowledge of Microsoft operating systems and applications
- Strong knowledge of desktop/laptop hardware and software
- Experience with mobile and smart devices configuration
- Knowledge of Microsoft Server technology, application servers, database servers, and SharePoint

Role Details:

- Hybrid working: 3 days from home, 2 days on-site (Dublin City)
- 35-hour working week
- 23 days annual leave + 2 additional days
- Salary: €35,609 – €54,914 per annum (incremental scale)
- Must have a valid visa to work in Ireland

How to Apply:

Send your CV or expression of interest to: [email protected]



  • Dublin, Ireland ICT Services Full time

    Managed Service Partner (MSP) Support Manager – Dublin Reporting to the ICT Services Technical Lead, the MSP Support Manager will lead and run the service desk for all ICT Services MSP customers and ICT group companies A Key deliverable will be utilisation and efficiency of all resources within your department, achieving and maintaining a high effective...


  • Dublin, Ireland CPL Full time

    Role Purpose Through this campaign, we are creating a panel from which to fill vacancies at Higher Executive Officer (HEO) level for ICT specialists in the Applications/ Digital Solutions team. These roles will be across the area's application development, security and operations. Working closely with the Assistant Directors and Director of ICT you will...

  • ICT Specialist

    4 weeks ago


    Dublin, Ireland Pobal Full time

    Job Details Role Requirements Role Requirement 1 Systems Operations Provide technical insights and guidance to development teams throughout the software Oversee the management of multiple Microsoft 365 tenants, including Exchange Online, SharePoint Online, OneDrive for Business, Teams, Intune, Power Platform, Power BI, and related applications Supervise...


  • Dublin, Ireland Cpl Full time

    Role Purpose​​Through this campaign, we are creating a panel from which to fill vacancies at Higher Executive Officer (HEO) level for ICT specialists in the Applications/ Digital Solutions team. These roles will be across the area's application development, security and operations. Working closely with the Assistant Directors and Director of ICT you will...

  • Senior ICT Designer

    3 weeks ago


    Dublin, Ireland PM Group Full time

    Overview At present, we are looking for an ICT Designer to join our Building Controls & ICT team at the intermediate level. You will be supporting high scale projects designing ICT infrastructures in sectors like Data Centers, Pharmaceutical, Medical Technologies and many more. This role offers flexible working arrangements this includes working from...


  • Dublin, Ireland Fruition Group Full time

    My Dublin City Centre based client is recruiting for an Application Support Specialist to join a growing team. This role is hybrid working. The Application Support Analyst will work part of the ICT function and will be responsible for ensuring the stability and efficiency of key business applications, providing responsive support to users, and driving...

  • ICT Specialist New

    2 weeks ago


    Dublin, Ireland CPL Full time

    Seeking an experienced IT professional to oversee Microsoft 365 and on-prem infrastructure, including Exchange, SharePoint, Intune, and Azure AD. The role involves driving automation with PowerShell and Power Platform, managing system migrations, and ensuring service excellence through advanced troubleshooting and Level 3 support. You’ll also uphold...


  • Dublin, Ireland Three Ireland Full time

    Solution Architect - IoT/ICT Here at Three, we've done things differently since day one. We're a big-hearted energetic bunch, striving for a better-connected life. The energy of our people, the pace at which we operate, and the thrill of making bold moves is exhilarating and addictive. Magic happens when we power the connections that millions value, and you...


  • Dublin, Ireland Three Ireland (Hutchison) Limited Full time

    Solution Architect – IoT/ICT Here at Three, we’ve done things differently since day one. We’re a big‑hearted energetic bunch, striving for a better‑connected life. The energy of our people, the pace at which we operate, and the thrill of making bold moves is exhilarating and addictive. Magic happens when we power the connections that millions...


  • Dublin, Ireland Firstaff Personnel Consultants Ltd Full time

    Were working with a top-tier IT services provider thats looking to hire an experienced Sales Consultant to help grow their customer base while managing a portfolio of existing and past clients. This role is focused on solution-based selling across a broad IT services offering including Cloud, Infrastructure, End User Support, and more. The role is based in...