Field Medical Excellence Lead

Job Description Summary

Build Field Medical capability and execution across TAs by standardizing processes, elevating coaching and metrics discipline (IM BEST & iSEC), ensuring compliant scientific engagement, and enabling launch readiness and sustained impact through MSL/FML development and system enablers (OnCore/IM BEST).

Job Description

LI # Hybrid

Key Responsibilities

- Field Medical strategy & operating model: Translate global Field Medical strategy into a Korea operating plan; maintain a single playbook (MEEP/iSEA, insights cadence, KPI governance) while preserving TA integration. Partner with TA Heads and FMLs to operationalize a TA‑anchored model with one FME lead standardizing coaching/KPIs across TAs.

- Standards, processes & tools: Own Field Medical process standards (pre‑call planning, MEEP, iSEA/SEM, post‑visit analysis, insights capture) and ensure adoption via OnCore; drive data quality expectations (logging protocols, quarterly iSEC surveys). Implement the IM BEST KPI framework as the single source of truth for performance and business reviews.

- Stakeholder management: Collaborate with the TA (Therapeutic Area) team to foster a high‑performance culture based on trust, enabling motivation and capability development for field medical team members.

- Coaching & capability building: Coach FMLs/M Sls with structured field coaching rubrics anchored in iSEA/SEM; design and deliver role‑based curricula leveraging OneMSL/STELLAR and Medical Executional Excellence trainings.

- Insights & medical impact: Lead the quarterly insights process (KITs/KIQs, aggregation, implications, actions, cross‑functional share‑outs) and ensure iSEC trends inform engagement strategy and scientific narrative pull‑through. Ensure launch readiness inputs (ME mapping, resourcing, pre‑/post‑launch KPIs) are embedded into TA plans.

- KPI governance & performance management: Set targets consistent with Korea/APMA dashboards (e.g., ≥15 Days in Field, ≥2 Interactions per DIF, ≥80% Core ME coverage), run monthly/quarterly reviews, and drive corrective actions. Publish standardized FME reports using IM BEST and CEE/Power BI.

- Compliance, governance & quality: Ensure AE/TC reporting and medical governance requirements in every field engagement and training (local SOPs). Uphold local GxP SOPs and enforce logging/data integrity standards.

- Technology & enablement: Champion field‑technology optimization (OnCore CRM hygiene, IM BEST adoption) and new assets (e.g., digital visualization modules) to scale engagement quality.

Essential requirements:

- Possesses over 5 years of experience in the pharmaceutical industry, with robust medical and scientific knowledge, regardless of specific job function.

- Demonstrated ability to translate global strategies into effective local strategies and actionable execution plans, grounded in a strong understanding of global business objectives.

- Proven experience as a people manager or individual contributor, with a track record of: Leading teams or projects to successful outcomes, Coaching and motivating team members to achieve progress, Delivering measurable results.

- Exhibits a strong spirit of challenge and learning agility, especially when taking on new or unfamiliar tasks.

- Fluency in Korean and English; strong stakeholder influence and matrix leadership.

You’ll receive:

You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards

Commitment to Diversity and Inclusion:

Novartis is an Equal Opportunity Employer and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Skills Desired

Agility, Agility, Clinical Practices, Cross‑Functional Collaboration, Data Analysis, Drug Development, Employee Development, Healthcare Sector Understanding, Health Sciences, Influencing Skills, Innovation, Inspirational Leadership, Integrated Evidence Generation, Medical Affairs, Medical Communication, Medical Education, Patient Care, People Management, Pharmaceutics, Priority Disease Areas Expertise, Product Launches, Product Strategy, Real World Evidence (RWE), Regulatory Compliance, Research Methodologies {+ 3 more}

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