Delivery Excellence Manager

Delivery Excellence Manager - Legal & Compliance Platforms

This is your chance to step into a role where strategy meets execution, and where your expertise in delivery excellence will directly influence how one of the most highly regulated areas of the business operates. As the Delivery Excellence Lead, you’ll be at the centre of a complex, dynamic environment partnering with global Legal, Compliance, and IT stakeholders to optimise value streams, embed agile governance, and drive continuous improvement across critical initiatives.

This isn’t just about keeping projects on track it’s about building scalable frameworks that balance agility with compliance, enabling teams and vendors to deliver faster, smarter, and with greater impact. With initiatives that touch 100,000+ employees in more than 50 countries, your work will define how technology empowers and advance our business for years to come.

This is a full-time role of 37.5 hours, working Monday to Friday, 9am - 5pm. This role is fully remote, and we’re looking for someone who is confident and experienced in working effectively in a remote environment.

Your Responsibilities

- Orchestrate delivery excellence – Design and lead governance frameworks that balance agility, compliance, and enterprise IT standards.

- Maximise business value – Partner with Legal & Compliance leaders to map, optimise, and continuously improve business value streams.

- Coach and enable – Champion agile ways of working, coaching teams, executives, and vendors to adopt new practices with confidence.

- Govern vendor performance – Onboard and align external partners with delivery frameworks, ensuring accountability and measurable results.

- Measure what matters – Define and track KPIs, build actionable dashboards, and use insights to drive better decisions and outcomes.

- Lead continuous improvement – Facilitate retrospectives, embed lessons learned, and refine methodologies to deliver consistently better results.

About You

You’re a strategic IT delivery leader with a track record of driving transformation in large, matrixed organisations. You know how to balance governance with agility, compliance with innovation, and structure with flexibility.

- 10+ years in IT delivery, program management, or agile transformation

- Deep knowledge of SDLC, agile frameworks (Scrum, SAFe, Kanban), and enterprise delivery models

- Experienced in working with executive stakeholders and facilitating complex governance forums.

- Proven success managing vendors and global delivery partners.

- Exceptional communication, coaching, and facilitation skills

- A passion for continuous improvement, operational excellence, and customer success

Our offer for you

Here at Fresenius Medical Care, we value the contribution of our people and ensure that we offer industry-leading rewards and progression.

We offer a competitive salary alongside a wealth of other fantastic benefits.

Why Join Us?

Joining FME means becoming part of a global team dedicated to advancing renal care and making a meaningful difference in the lives of millions of patients around the world.

Be part of a global healthcare leader dedicated to improving patients’ lives every day. As Country HR Partner, you will shape the future of work, empower people, and help build an inclusive and agile organization that is ready for tomorrow.

At Fresenius Medical Care, our shared values guide how we work and connect with others:

We Care. We Connect. We Commit.

When we say:

- We Care; we show empathy and support for our patients and employees.

- We Connect; we collaborate, communicate openly, and build trusting relationships.

- We Commit; we take ownership, stay focused, and drive results.

These principles are not just words they define how we lead, how we grow, and how we create a meaningful impact every day.

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