Senior TMO Portfolio Delivery Manager
1 day ago
Walgreens Boots Alliance (Nasdaq: WBA) is an integrated healthcare, pharmacy and retail leader serving millions of customers and patients every day, with a 170-year heritage of caring for communities. WBA Digital and IT Solutions Ireland Ltd (WBA D&ITS) is designed to support innovation in healthcare technology with the agility to respond quickly to WBA’s operational needs through a 24/7 ‘follow the sun’ model. WBA D&ITS optimizes pharmacy software platform operations by centrally managing selected digital pharmacy products.
Our people are the reason for our success, and our focus is to scale and grow our Dublin office, simultaneously delivering work for Walgreens. We believe in hiring great people, and we want to ensure everyone has the best possible work experience every day. Together we strive to deliverMore joyful lives through better health
We are seeking a Senior TMO Portfolio Delivery Manager to oversee transformation programs and projects within our portfolio. This role will focus on strategic leadership, stakeholder collaboration, governance, benefits management, and driving continuous improvement across allocated initiatives. The position is pivotal to advancing WBA’s transformation goals and requires expertise in portfolio management, change management, and strategic alignment.
This is a hybrid position based in our Dublin 2 offices.
Job Description
What you will do:
- Manage allocated programs and projects within the transformation portfolio, ensuring milestones are achieved and benefits delivered.
- Collaborate with the Head of TMO to advance the project portfolio roadmap, aligning with strategic objectives.
- Support the development and implementation of the transformation (change) management and benefits management strategy.
- Maintain governance standards across assigned programs and projects, ensuring compliance and consistency.
- Track and report on KPIs to support benefit realization and alignment with organizational goals.
- Facilitate lessons learned sessions for completed programs and projects to improve future portfolio performance.
- Maintain and monitor the portfolio’s RAID log, ensuring risks, actions, issues, and decisions are documented and addressed effectively.
- Manage the change control process for assigned programs, ensuring changes are evaluated and approved before implementation.
- Produce performance reports and status updates, providing insights into trends and identifying opportunities for improvement.
- Assist with the creation and refinement of policies, processes, and operational procedures within the TMO.
- Together with the Head of TMO conduct sessions focused on ideation, problem-solving, design thinking, and creative approaches to foster an environment that encourages out-of-the-box thinking and collaboration.
- Collaborate with peers to ensure the accuracy and suitability of project artifacts and templates.
- Conduct program assurance activities, including compliance reviews and stakeholder feedback collection.
- Foster a culture of continuous improvement by identifying opportunities for optimization and leveraging stakeholder insights.
What Will Make You Successful
You will be able to:
- Manage project delivery with a focus on meeting milestones and achieving outcomes.
- Collaborate effectively with cross-functional teams and senior stakeholders to achieve objectives.
- Collaborate with project teams to ensure timely and quality delivery.
- Identify opportunities for continuous improvement and implement innovative solutions.
…have:
- A Bachelor’s degree in Business Administration, Management, Information Technology, or a related field (Master’s degree preferred).
- At least 5 years of experience in portfolio or program management.
- Strong knowledge of change management principles, methodologies, and tools, including benefits realization.
- Certifications such as CAPM, PRINCE2, PMP or other relevant project management credentials preferred.
- A proven track record of managing complex programs and delivering measurable business value.
… and be experienced with:
- Stakeholder management and executive-level collaboration.
- Leading portfolio assurance processes and compliance reviews.
- Managing multiple, complex projects simultaneously.
- Producing executive-level reports and presentations.
- Project and portfolio management tools and methodologies.
- Leveraging relevant technologies to support transformation initiatives.
What we offer
- A strategic and impactful role contributing to transformation goals and innovation.
- Career development opportunities within portfolio management and transformation tracks.
- A collaborative and innovative work environment.
- Exposure to global and cross-functional teams, working with senior leadership.
- A hybrid working model with flexibility and a supportive team culture.
- Competitive salary and comprehensive benefits package.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
WBA Technology Center is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, colour, age, family status, disability, religion, sex, sexual orientation, gender identity, nationality or ethnic origin.
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