Project Officer New

2 weeks ago

Ireland CPL Full time

Job Title: Project Officer

Location: Remote

Principal Duties and Responsibilities

The project officer is responsible for contacting a pre-approved list of contacts to verify and document information relating to the required project information. This role requires a high level of customer service, high volume phone and contact communication, excellent communication skills and will follow agreed processes. This role will be a remote work from home arrangement, and the necessary TI infrastructure must be available – i.e. broadband and private home office.

Administration

• Make and take calls, including video calls, from relevant stakeholders via telephone and remote meeting applications (MS Team, Zoom, Webex etc)

• Keep themselves appraised of the relevant documentation/procedures as relevant.

• Manage data – including maintaining, correcting, collating, interrogating, validating, and processing data

• Maintaining accurate up to date records filing systems and records.

• Provide administration support to management in preparing and collating materials.

• Assist with and / or prepare reports as necessary

• Record information and update project tracker

• Engage with state services and relevant stakeholder and provide required information and support to Service Managers

• Action all communications in a timely manner

• Represent the Service in a positive manner

• Maintain confidentiality of documentation, records etc

• Maximise the use of technology in ensuring work is completed to a high standard.

• Organise and attend meetings as required

• Take minutes at meetings and prepare for timely circulation following meetings

• Undertake any other administrative support and assignments as directed

• Use of Information Technology, e.g. word processing, spreadsheets, database, e-mail and internet.

Operational Performance

• To ensure that all queries/problems are resolved.

• Handle sensitive and confidential information as per GDPR guidelines

• Identify potential problems / inconsistencies in a timely manner and consult with Management

• Actively participate in innovation, support change and improvement initiatives and implement agreed changes to the administration of the service

• To assist in the development of materials for reporting on programme achievements

• To manage effective relationships and communications with all stakeholders.

Oversight of data quality improvement programmes

• Assisting data quality improvement programmes required to improve the quality of data inputs.

Building Relationships/Communication

• Possesses the ability to explain, advocate and express facts and ideas in a professional manner, and actively liaise with individuals and groups internally and externally

Standards, Policies, Procedures and Legislation

• Maintain own knowledge of relevant policies, procedures, guidelines and practices, to perform the role effectively

The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him / her from time to time and to contribute to the development of the post while in office.

Please apply in for the role with you current CV

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