Senior Technical Consultant

Senior Technical Consultant

Department: Biz Apps - CE

Employment Type: Full Time

Location: Dublin

Description

Technical Consultant

As we continue to experience explosive growth, Codec is looking for a Senior Dynamics 365 Consultant to join our established practice and be part of the delivery team on exciting new projects. Our team of functional and technical consultants work on the largest Dynamics 365 and Power Platform implementations in Ireland in fast paced environments where the Dynamics product is used to implement complex business processes in an accelerated manner.

What’s in it for you?

An opportunity to join Ireland’s largest Dynamics 365 team; work with great people in a fun, entrepreneurial, rewarding environment; employees are not only provided with competitive compensation but are also recognized for their achievements.

Codec are the leading Microsoft Dynamics 365 partner in Ireland and have been awarded Dynamics 365 Partner of the Year by Microsoft in 2011, 2013, 2015, 2016 & 2017 and 2019. Codec have also been awarded the Microsoft Country Partner of the Year award for Ireland in both 2014, 2017 and 2018. We have been recently awarded Microsoft Country Partner of the Year, 2023 in Ireland.

Key Responsibilities

Responsibilities

As a Senior Microsoft Dynamics 365 Consultant you will have the following responsibilities:

- Manage all aspects of the Microsoft Dynamics 365 system, taking ownership of the end-to-end CRM process including: Sales, Customer Service, Marketing and Field Service
- Develop & Deliver best in-class functionality from the CRM system, including including using the latest features of Dynamics 365 and the Power Platform to implement Customer Service, Sales, Field Service, Marketing and any other implementations that involve Power Platform
- Solution envisioning and design in agile and waterfall development environments primarily with Dynamics 365 as a platform, but introducing other elements of the Microsoft technology stack where necessary (Dynamics 365, ASP.NET MVC, SharePoint, SQL Server, SSIS, SSRS, SSAS)
- Communicate with business stakeholders and business analysts to ensure the solution design meets requirements
- Maintain a “Trusted Advisor” relationship with the customer and identify opportunities for further project work for both the Microsoft CRM practice and the other Codec teams.
- Take part in the pre-sales process, providing input to tenders and bids when necessary and prototyping and demoing solutions to potential customers
- Work with senior members of the CRM Practice on developing and implementing operational improvements within the team
- Assist in project planning process, in estimating development effort and allocation of development and testing tasks
- Identify project risks and participate in defining risk mitigation and control activities.
- Make recommendations on the allocation of resources to projects according to skills and capacity and provide mentoring support to developer resources
- Work closely with developers to ensure implementations are in line with the proposed design and overall standards
- Work as part of the development team on smaller projects towards a quality, on-time delivery
- Evaluate new products and 3rd party components when the need arises to assess their fitness for purpose
- Maintain lean documentation, ensuring it is kept relevant and useful

Skills, Knowledge and Expertise

Desired Experience & Technical Skills

Our ideal candidate will combine deep functional and technical knowledge of the Dynamics 365 product (and the wider Microsoft technology stack) with excellent client engagement and consulting skills. You will have worked before in a customer-facing role and will quickly adapt to and understand unfamiliar industry sectors and business processes.

• Microsoft Dynamics CRM 2011 – 2016 (5 years)
• Microsoft Dynamics 365 (5 years)
• Microsoft Dynamics 365 extension development (5 years)
• Min. 5 years .NET (C#)/ ASP.NET (MVC)
• Min. 5 years Microsoft SQL Server (2005/2008)
• Team Foundation Server

Some experience in the following technologies would be advantageous but not essential.

- Microsoft SharePoint 2013/2010
- Microsoft SSIS/SSAS
- Unit Testing Frameworks (such as NUnit)
- Windows Communication Foundation
- Xamarin Mobile Development
- Kingswaysoft

Our Dynamics 365 Consultants often combine deep technical knowledge with more general systems implementation skills. Candidates are therefore expected to have experience in the following non-technical areas:

- Customer requirements gathering
- Systems analysis and design
- Good understanding of core project management principles and the overall software development lifecycle
- Presentation and proposal writing

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