Travel Retail

1 day ago


Dublin, Ireland The Estée Lauder Companies Inc. Full time

Position Summary:

To achieve the personal objectives set down by Clinique and to contribute to the success of the account.

To promote and maintain Clinique’s image and reputation to the customer.

Key Responsibilities:

1. Retail Sales

- Achieve the targets set by the Company as communicated by the counter manager.
- Be proactive in ways to increase sales opportunities and service standards.
- Identify features and benefits of products providing consumers with relevant information.
- Demonstrate a thorough understanding of the Brand and product.
- Provide personalized service to our customers in order to meet customer expectations and achieve sales targets.
- Maintain an up-to-date awareness of new stock, best sellers, out of stock categories and layouts.
- Act as a role model and encourage colleagues to achieve agreed standards.
- Take personal responsibility and ownership for development.
- Understand the company culture and promote the Brand image at all times.

Merchandising

- Preserve merchandising displays and ensure counter hygiene standards including testers and fixtures, which should be kept clean and reflect the Clinique image and guidelines.
- Ensure all VM, counter hygiene and brand guidelines are communicated and adhered to.
- Report all Health and Safety/ maintenance issues to your Counter Manager and SEE immediately.

Education

- Complete self-learning of elearning/ onboarding modules as set out by counter manager.
- Build relationships with key agency partners to train/ coach agency staff/ generic teams to support achieving key retail goals.
- Work individually or as part of a team to offer high-touch personalized Clinique Travel Retail services to all our customers.

Qualifications:

- Adhere to appearance guidelines and personal standards.
- Passion for Clinique Brand.
- Ability to learn quickly and compliant in nature.
- Effective communication, organizational and prioritization skills.
- Ability to work independently, under pressure and self-motivated.
- Ability to work Travel Retail hours including 4am starts, evening, weekends and special events in a fast-paced work environment.
- Previous experience in retail.
- Applicants must have an in-date passport to work in the airport.
- To obtain an airside pass, you must be able to provide a checkable 5 years work/education history and have a satisfactory security clearance from the relevant airport authority and CRC check.

Job: Retail - Store

Primary Location: Europe, Middle East, Africa-IE-L-Dublin

Job Type: Standard

Schedule: Full-time

Shift: Variable

Job Number: 2415863

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