Only 24h Left Business Support Executive

7 days ago


Dublin, Dublin City, Ireland Cpl Healthcare Full time
My client in the medical sector is looking for a new Business Support Executive for their offices in Citywest.

Job Description

They are responsible to ensure all Head Office facilities and operations-based activities are followed up and closed out as quickly and efficiently as possible.

Main Duties and Responsibilities

1. Act as first point of contact through the Support buddy system to the technicians to resolve issues arising in POS with activities such as orders, returns and exchanges.
2. Oversee performance and ensure any issues are actioned and communicated to the global support team in a timely manner.
3. Responsible for release prioritisation, creating change requests, testing, attending release DEMO sessions and communicating changes to the business.
4. Assist with project-based work implementing new procedures, designing new system and improvements to processes.
5. Management of Company Motor Fleet to include fuel cards, Eflow, valet, Insurance renewal, etc., as confirmed by the Executive Team and in line with DP obligations.
6. Maintain a proactive working relationship with the motor fleet company both SI and NI to ensure renewals, disc's, etc., are always up-to-date and issued to the Company car users.

Work Experience and Skills Required

1. Strong Communication Skills both written and oral.
2. Excellent Telephone Skills and Manner.
3. Previous Office/Secretarial Experience Essential.
4. Previous experience of working in ERP systems and robust understanding of systems and analytics.
5. Professional Standard of Computer Literacy in particular Microsoft Office Suite.
6. High level of accuracy.
7. Understand priorities with the ability to meet tight deadlines.

Personal Characteristics

1. A team-player with an ability to work on own initiative and under pressure.
2. An excellent time-keeper who is reliable and punctual.
3. Takes pride in their work and possesses strong organisational skills and attention to detail.
4. A High level of flexibility.

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