▷ (High Salary) Internal Key Account Manager

Job Title: Internal Key Account Manager Location: Medguards Head Office Reporting to: Internal Sales Team Lead Contract: Indefinite Duration Working Hours: Monday Friday 8 hours between 9:00 am-5:30 pm. About Medguard AtMedguard,everyrolematters.Whetheryou'reinlogistics,customerservice,education,oroperations, your work helps deliver the exceptional service that exceedsour customers expectations.We are a proudly Irish, family-owned company based in Ashbourne, Co. Meath and one of Irelands leading suppliersofmedicaldevicesandconsumables.Oursuccessisbuiltonstrongrelationships,mutualrespect, and a shared commitment to enhancing patient care. Lookingforyournextopportunity? Joinateamwhereyourcontributioncounts,yourgrowthissupported,andyourworkmakesa difference. AbouttheRole As an Internal Key Account Manager, you will play a pivotalrole in building and maintaining strong, trust- based relationships with our clients. You will be responsible for understanding each customers unique needs,deliveringtailoredsolutions,andensuringanexceptionalcustomerexperienceateverytouchpoint. Your expertise in sales and account management will help drive business growth, expand existing relationships, and support Medguards reputation for outstanding service. Thisrolecombineshands-onsalesactivitywithproactiveproblem-solving, processimprovement, andclose collaborationwith team members across the business. Youwill act as the primarypointof contact for your accounts and continuously seek opportunities to add value for both the customer and Medguard. PrincipalDutiesandResponsibilities Account Management & Customer Relationships Build and maintain trust-based relationships with a portfolio of major clients to ensure loyalty and satisfaction. Acquireadeepunderstandingofkeycustomerneeds,requirements,andobjectives. Serveasthemaincommunicationlinkbetweenkeycustomersandinternalteams. Resolvecustomerissuesandcomplaintspromptlytomaintaintrustandsatisfaction. Identifyandproposesolutionsthatalignwithcustomer objectivesanddrivemutualvalue. Sales Operations & Business Development Play an integral role in generating new sales and expanding existing relationships. Conductoutboundcallstopotentialcustomers, establishneeds,andpresenttailoredsolutions. Makeaminimumof20telephonecallsdailyandengagewithatleast10newleads/prospects weekly. Followuponsalesenquiriesandleadswithin24hours,ensuringtimelyandaccurate information is provided. WorktowardmonthlysalesandrevenuetargetsassetbytheSalesDirector. Enterallrelevantsalesdatainto MedguardsCRM(NetSuite),ensuringrecordsareaccurate and up to date. Commercial Support & Collaboration Collaborate with internal teams to deliver seamless service and support to key accounts. GatherandsharemarketandcustomerintelligencewiththeCommercialEnablementManager and purchasing team. RepresentMedguardattradeexhibitions,events,anddemonstrationsasrequired. Supportthepreparationofdetailedproposaldocuments,oftenaspartofformalbidding processes. Administration & Reporting Respond to incoming email, and phone enquiries within 24 hours. Negotiate terms of agreements and close sales in line with company standards. Maintain quality service by upholding organisational standards and confidentiality. Identify product improvements or new opportunities by staying current on industry trends and competitor activity. Review personal sales performance and strive to meet or exceed targets. Participate in annual stock takes and attend team meetings, sharing best practices with colleagues. Professional Development Maintainprofessionalandtechnicalknowledgebyattendingworkshops,reviewing publications, and building networks. Participateinlearninganddevelopmentopportunitiestoenhanceskillsandsupportcareer growth. RequiredExperienceandQualifications Minimum2+ yearsexperienceinkeyaccountmanagement,sales,orarelatedcommercial role. Proventrackrecordofbuildingandmaintainingstrongclientrelationships. ExperienceworkingwithCRMsystems(NetSuite)andproficiencyinMicrosoftOffice(Excel,Word, PowerPoint, Outlook). Strongorganisational,communication,andnegotiationskills. Abilitytoworkindependently,managemultiplepriorities,andhandleconfidentialinformationwith discretion. Adegreeinbusinessorarelatedfieldisadvantageousbutnot essential. Benefits 22DaysAnnualLeave Becausework-lifebalancematters. €250 Health&WellnessSubsidyInvestinyour well-being,onus. Group PensionPlan2%company matchwithNewIrelandAssurance. DeathinService Benefit Peaceofmind with2xbasicsalarycoverage. EmployeeAssistanceProgrammeConfidentialsupportwhenyouneedit. €250HolidayBonusVoucher Alittleextrafor your next getaway. Accessto HSFHealthPlan Affordablehealthcarefor youandyour family. TeamMember Discount 10%overcost foranyofourproducts Learning&DevelopmentOpportunitiesGrowyourskillswithaccesstotraining,upskilling,and career development support. Jointhe TeamBehindtheMissionatMedguardApplyToday