(High Salary) Member Services Officer

1 day ago


Dublin, Ireland Irish League Of Credit Unions Full time

Permanent Part-time Position: The Member Services Officer will be accountable to the Manager/Assistant Manager of the credit union for carrying out a range of administrative and operational activities that contribute to the effective running of the credit union and providing quality services to the members.

Key Responsibilities

- Assisting members with their account management, processing of loan applications, onboarding new members, assisting members with credit control queries and any other queries they may have.
- Providing the members of the credit union with a courteous, pleasant and professional service. This can be via the phone, face-to-face interaction at the counter, through our website/email, or by providing back office support.
- Back office administrative and operational duties as the needs of the office require.

Skills and Experience Required:

- Experience working in a frontline role within a credit union or similar financial institution preferable.
- Ideally, have some experience with the Progress banking system.
- QFA/APA/CUA preferable, or willing to work towards qualifications.
- Good administration skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work under own initiative with minimal direction.
- Ability to work to deadlines and targets, can prioritise tasks under pressure.

If interested, please email your CV to: manager@blackrockcu.ie or send by post to our office in Blackrock.

Closing date for applications: Friday 14th February 2025 at 5:00pm.

Blackrock Credit Union Limited is an equal opportunities employer.

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