Night Manager

3 weeks ago

Dublin, Ireland Staycity Full time

Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots - ideal for the modern traveller. Our mission is to help guests experience the city on their own terms - combining independence and hospitality in every stay. We're a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we're proud of. We're now hiring a Night Manager to help shape the Staycity guest journey. Benefits: Flexible working patterns Bonus scheme that rewards high performers;- based on our core values and tied to individual property goals Discounted rates for overnight stays for you, and your family and friends Refer and earn scheme - earn up to £/€550 Education Support to help you foster new skills Volunteer days: 2 paid volunteer days per year EAP: Support for you and your family when you need it with our Employee Assistance Program (EAP) We would love you to have: 2+ years experience in a similar role, ideally within the hotel or hospitality sector is required Knowledge of Front Office operations What you can do for us: Keep the team up to date about departmental, hotel and company activities through daily communications including financial feedback, customer feedback, and guest feedback reports; taking appropriate actions for improvement. You will be responsible for verifying payments upon guest check-in at night, following established procedures for various payment methods. Anticipate and address any issues that may arise during the night to safeguard the well-being and satisfaction of our guests throughout their stay. Join us and be part of the journey.

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