Employee Relations Manager

Employee Relations Manager - 12 Months FTC

Location: Dublin, IE

Company: Irish Life Group Services Limited

- Full Time 12 Months Fixed Term Contract position
- Hybrid role based in our City Centre offices

What we offer

We have embraced a hybrid working model for most of our positions, which means that you can enjoy a balanced approach of working from home for part of the week and working from the office for the remainder of the week.

We offer a comprehensive benefits package including competitive salaries and bonuses, robust Learning and Development support, excellent Defined Contribution pension and comprehensive Wellbeing initiatives and support to name but a few.

At Irish Life, our purpose is to help people build better futures. Our company values shape everything we do and underpin our vision of being the driving force behind Ireland’s financial, physical, and mental well-being.

We believe in doing the right thing—acting with integrity and making fair, responsible decisions. We aim high, setting ambitious goals and constantly finding better ways to innovate and improve. Our customers are at the heart of everything we do, and we are dedicated to understanding their needs and exceeding their expectations. We believe that as a team we work best together, in a supportive, collaborative environment where every idea and contribution is valued.

This is an exciting and challenging opportunity for a highly motivated HR professional to become a key member of our HR People Services team, managing, supporting and providing expert advice to all Irish Life / Canada Life Group companies in Ireland on a broad range of HR, ER and IR issues to support the delivery of the business strategy.

Key Accountabilities

- Advise, support, and provide expert guidance to People Managers and the People Partner team in managing ER issues to ensure fairness and equity when dealings with our people.
- Oversee the effective management of individual cases across the group, ensuring they are dealt with in accordance with the company's policies and in line with current legislation.
- Ensure the smooth delivery of the IR agenda across the group and represent the company's position at a third party e.g. WRC/Labour Court.
- Build and develop working relationships with Unite committee members to enable better IR negotiations.
- Be a trusted counsel to the business and create solid relationships with people managers, People Partners and key influencers to ensure this role is involved, adds value and supports the business to implement its strategy plan from the outset.
- Drive performance improvement and ensure absence is managed appropriately to support the company's high-performance culture.
- Develop, implement and update company policies in line with legislation and best practice to support the employee experience proposition.

Desired Knowledge / Experience / Skills

- A third level qualification in HR or a suitable alternative qualification
- A comprehensive knowledge of Irish employment legislation and practices
- Relevant experience in providing HR guidance and advice, specifically with an Employee Relations lens
- Ideally have strong negotiation skills and experience, negotiating with trade unions.
- Excellent interpersonal, communication and stakeholder management skills, with the proven ability to positively influence decision making and behaviors, including with Senior Stakeholders.

About us

Irish Life is one of Ireland’s largest financial institutions with a presence across a range of financial services markets. We are one of Ireland’s leading financial services groups with over 1.5 million customers. For over 80 years, we’ve been helping people to look after their life insurance, pension and investment needs, and more recently their health insurance.

It is a subsidiary of Great-West Lifeco and a member of the Power Financial Corporation group of companies.

We are proud of our culture of developing and supporting the growth and professional development of our people. The focus has resulted in a team of top talent with high standards, positioning us at the forefront of our industry.

The company reserves the right to draw up a shortlist as part of the selection process. Where Agency assistance is required the Irish Life Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Irish Life by Recruitment Agencies will not be accepted for this role.

Irish Life is proud to be an Equal Opportunities employer. We have created an environment of inclusion and growth to help people achieve their potential, to ensure they can bring their whole selves to work and to feel valued. We celebrate diversity of thought and perspective and want all of our employees to feel valued, respected and supported.

We have built a culture that promotes equality and inclusion for all of our current and future employees and strive to ensure that our behaviours, processes and practices are aligned to this culture.

If you require any accommodations during the recruitment process please contact lifecareers@irishlife.ie and we will be delighted to ensure you are fully supported to be your best.

ILGL supports Equal Opportunity and is regulated by the Central Bank of Ireland.

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