ERP & WMS Systems Support Analyst

2 weeks ago

Castlebar, Ireland Intersport Elverys Full time

Job Scope

The successful candidate will join an existing IT team that provides systems development, testing and support for our retail stores nationwide as well as our head office and distribution centre operation.

Working with our Distribution Centre (DC) Systems Analyst, you will play a key role in supporting and maintaining our DC infrastructure. Due to the nature and responsibilities of this role, the successful candidate will be based onsite in our HQ in Castlebar, Co. Mayo.

Responsibilities

- Provide primary support to the DC and stores for the inventory system and all related sub-systems and processes, notably the primary systems (WMS & ERP) and secondary sub-systems (WCS, POS, Shopify).
- BAU support responsibility covers software and hardware (PCs, printers and scanners) required by the inventory system and the related sub-systems.
- Manage support up to resolution, including steering of the issue and followup with the appropriate technical team and/or external service provider.
- Proactively monitor and identify inventory system support trends and recurrences.
- Assist DC Systems Analyst with testing and following up on root cause issues, including application updates/fixes and data fixes.
- Check and provide input to application guideline documentation.
- Do routine support related to inventory data monitoring for the primary systems (WMS & ERP) to ensure they remain aligned (zero stock discrepancy) and that discrepancy exceptions are managed on a routine daily basis as per the inventory management process in place.
- Work closely with functional IT specialists, external service providers and the affected users/teams to support them through any inventory systems change.
- Support system changes for specific improvements and projects as required.
- Support testing and contribute/check related test documentation as required.

- Support the business’ sustainability Impact Strategy through proactive promotion of economic, environmental and social initiatives undertaken, aimed at ensuring our ambition to be circular in every aspect of our business by 2030 is realised.

Experience, Qualifications & Skills

- 3 years relevant IT support experience, preferably from a distribution centre/manufacturing/ industrial or logistics background
- Inventory systems, WMS and/or ERP experience
- Database systems experience, e.g. Microsoft TSQL, Oracle PLSQL
- Shopify experience and understanding would be beneficial to add value to this role
- Detail oriented, able to work at low level transactions and complete data analysis
- Analytical skills with a focus on critical thinking and business processes
- Customer awareness and previous customer support experience
- Understanding of computer networking and supporting users and devices across a network.
- Basic hardware skills and previous PC, printer and scanner support experience.
- Fluent English with effective and professional written and verbal communication skills.
- Ability to work as a team member and foster a cooperative work environment while also being an individual contributor
- Excellent time management and time awareness
- Ability to organize and prioritise a variety of tasks and projects

Note: This Job description is not a static document and doesn’t propose to cover every aspect of this role. Duties and responsibilities of this role may vary in the future.

*We regret we are unable to offer sponsorship for this role so only candidates based in Ireland with an EU passport or valid visa should apply.

#J-18808-Ljbffr

  • Erp & Wms Systems Support Analyst

    2 weeks ago

    Castlebar, Ireland Intersport Elverys Full time

    Job Scope:Job Scope:The successful candidate will join an existing IT Team who provide systems development, testing and support for our retail stores nationwide as well as our head office and distribution centre operation.Working with our Distribution Centre (DC) Systems Analyst, you will play a key role in supporting and maintaining our DC...

  • Distribution Centre Systems Support

    2 weeks ago

    Castlebar, Ireland Intersport Elverys Full time

    Job Scope:Intersport Elverys is a recognised market leader and innovator in sports retail and our retail network in the Irish market now stands at 44 stores.The Intersport Elverys brand is one of the biggest supporters of Irish sport – championing participation at every level, from grassroots clubs and community events to elite teams and athletes on the...

  • It Systems Support Specialist

    2 weeks ago

    Castlebar, Ireland Sk9 Human Capital Full time

    SK9 are delighted to be working alongside a successful Irish owned company based in Mayo who are hiring for an IT Systems Support Specialist to work in their busy distribution / logistics department.The role is for a Warehouse (WMS) Technical Support Engineer.It is vital that you come from a background of Technical Support in a warehouse environment, knowing...

  • Automation Engineer

    4 days ago

    Castlebar, Ireland CPL Full time

    Automation Engineer (NPI Projects) Summary: Provides technical leadership and project management for automation and control system activities supporting manufacturing and new product introductions (NPI). Ensures reliable, compliant, and optimized automation systems aligned with GMP and business goals. Responsibilities - Provide technical support for all...

  • Safety Management System Manager

    2 weeks ago

    Castlebar, Ireland Ayrton Group Full time

    Ayrton Group are seeking a Safety Management Systems Manager to join us on an ongoing project with a large utilities provider.This role is advertised for Castlebar Co.Mayo as that is the preferred office location, but as the client has multiple locations across the country they are open to candidates based within a commutable distance of any office...

  • ▷ Urgent! Safety Management Systems Manager – Mayo/Nationwide

    4 weeks ago

    Castlebar, Ireland Ayrton Group Full time

    Safety Management Systems Manager – Mayo/Nationwide Ayrton Group are seeking a Safety Management Systems Manager to join us on an ongoing project with a large utilities provider. The preferred office location is Castlebar Co. Mayo, but as the client has multiple locations across the country they are open to candidates based within a commutable distance of...

  • Analytical Supervisor New

    2 weeks ago

    Castlebar, Ireland CPL Full time

    JO-2510-558407 NEW ROLE : Our client, an early-stage contract research organization based in Ballina, requires an Analytical Supervisor to join their expanding team. The Supervisor will be responsible for a team of Analysts and will report into the Laboratory Manager. This is a permanent role with excellent benefits. Please note - applicants need to have...

  • Web Application Developer

    6 days ago

    Castlebar, Ireland CPL Full time

    Summary: An exciting opportunity has opened for a Web Applications Developer (PowerApps) to join a dynamic team delivering innovative technology solutions that make a real impact. This role will see you working on business-critical applications, developing new solutions, optimising existing systems, and supporting end users with high-quality, user-focused...

  • Urgent Search: Automation Engineer

    4 days ago

    Castlebar, Ireland CPL Full time

    Automation Engineer (Westport) Summary: Supports the Business Unit with daily automation and control system issues to ensure reliable delivery of the production schedule. Works on shift to troubleshoot, improve, and manage automation systems and small projects across manufacturing operations. Responsibilities - Provide day-to-day automation support to...

  • Ehss Program Manager And Pmo, Programmatic

    2 weeks ago

    Castlebar, Ireland Vantive Full time

    Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere.For 70 years, our team has driven meaningful innovations in kidney care.As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while...