Transport Planner

ATC Computer Transport & Logistics is a European logistics, white glove, and technical services specialist for data centres. Our focus is on anticipating the critical needs of our clients and delivering industry-leading standards for safety, security and reliability. Since 1979, we have continued to lead our dedicated teams across Europe to build strong relationships with our clients.

Our mission is to deliver and install Europe’s data centres with precision and care. We achieve this by focusing on our team and our services: Our Team – Powered by people to keep data centres moving safely and securely. Our Services – We provide a range of specialised services tailored to each client’s needs, equipment, and data centre infrastructure. From managing specialised computer transport and IT relocation services to logistics and planning, and data centre commissioning and decommissioning; we adapt our 40+ years of expertise to every situation.

This Role
Transport Planner

The position will work as part of a team which plans, books, monitors, and reports on transport routes across Europe, the UK, and Ireland. The role also involves designated accounts with primary responsibility.

The ideal candidate will be able to perform administrative tasks efficiently and to a high standard, in accordance with standard operating procedures. The successful candidate will ensure all queries and requests are dealt with promptly and professionally, and will be responsible for preparation of documentation, maintaining files, and completing financial transactions.

Role & Responsibilities

Plan shipments and routes to ensure effective use of resources while meeting our SLA with clients

Ensure compliance with EU working time directive and relevant road safety regulations

Ensure active monitoring of all shipments in-transit, providing updates to colleagues and customers

Ensure all milestones are updated as per our SLA

Liaise with sub-contractors, overseas offices, and staff to ensure schedules and SLAs are met

Liaise with clients, ATC operations, and field teams to ensure service levels are maintained

Work closely with clients’ supply chain functions to ensure schedules are met and accurately reported

Respond to changing customer demands seamlessly

Communicate with customers and understand customer requirements

Manage proofs of delivery/activity actively

Plan vehicles and trailer maintenance schedule

Plan workloads & reloading for drivers and vehicles ensuring minimal empty running of vehicles

Work as part of a planning team with cross‑training for colleagues

Liaise with accounts team to ensure accurate billing

Ensure all trackers (FB & L15) are updated accurately and timely

Ensure all customer emails and requests are acknowledged in a timely manner

Ensure all booking emails are implemented in accordance with Customer Communications SOP

Ensure all steps in checklists are followed and completed

Ensure all jobs are fully closed out on internal system (Stratum)

Any other duties that may be assigned from time‑to‑time in line with your skills and competencies

Candidate Requirements

Substantial experience in transport planning for 3+ years

Experience in the logistics industry, including white glove services

Excellent written and verbal communication skills

Excellent IT skills, including Office 365 and Microsoft Office

Full understanding of EU Working Time Directive, Digital Tachograph regulations and other relevant regulations

Ability to be flexible in respect of work standards and demands

Capable of working under pressure and to strict deadlines

Proven ability to complete tasks, resilient and able to deal with changing priorities

A working knowledge of a European language (advantage)

Experience of MS SharePoint in a corporate environment (advantage)

Experience of an additional European language (advantage)

Benefits

Competitive market salary

Performance‑based bonus

Hybrid working environment

AIG Virtual Care Programme

Company pension plan

Sports & social club

Opportunities for continuing professional development

Note: Please submit your updated resume/CV in English.

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