Urgent Search Kitchen Sales Specialist

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.

Are you curious about life at home and co-creating wonderful every day with our customers? Then we have the job for you. IKEA IRELAND is looking for an experienced kitchen planner to join our new Planning & Order Point in Waterford.

WORKING WITH US HAS ITS REWARDS

Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs:

1. 15% co-worker discount & I-Benefits discount portal helping you save €100's on High Street retailers
2. Free & Confidential Employee Assistance Program and Wellbeing Portal
3. X4 Life Assurance, enhanced statutory pension contributions & interest-free loans
4. Holiday on Christmas Eve
5. Family Friendly policies & benefits
6. Commitment to your development throughout your IKEA career, starting on your first day

WHO YOU ARE

Someone who has a passion for kitchens, has attention to detail & is confident in approaching customers and treats them in a polite and friendly manner. A person who is passionate about actively offering all the services available in the IKEA store to help customers make informed choices, resulting in a great shopping experience. You are open-minded & have the ability to problem solve. You have experience in sales or customer service. Furniture designing/planning is desirable, and you have a good knowledge of IT systems.

Previous Kitchen Planning experience is desirable, as is experience supervising a team or taking extra responsibility in your role.

CONTRACT INFORMATION

We offer €33,000. Contract is for 39 hours per week.

We operate 7 days a week to meet the shopping needs of our customers; this role will require availability to work during the day, late evenings, and full weekends.

- Flexibility on availability to be discussed during interviews
- We offer permanent contracts, advanced scheduling & regular weekends off

WHAT YOU'LL BE DOING ON THE DAY TO DAY

1. You provide an exceptional shopping experience for our customers.
2. You actively engage with our customers to identify their needs and inspire and advise them on the best solutions for their life at home through home furnishings.
3. You are always passionate about the range of home furnishings, curious to learn the stories behind the products and their design, and actively share this with the customer.
4. You support maximising sales by being proud of your areas of responsibility, ensuring the customer meets an area that is clean, well presented, and easy to shop.
5. You will pro-actively interact with customers & provide excellent one-on-one customer service for a sustained period during the appointments.
6. Kitchen Planning & Designing for up to 2 hours with an additional 30-60 minutes to provide accurate plans, worktop, and installation quotations for the customer.
7. Support with responding to customer emails and securing payments both in-store and remotely.
8. Calling your future appointments to secure the bookings and providing the customer with insight into how to measure their room and set expectations.
9. Support the kitchen co-worker team with opening and closing routines and general housekeeping.

APPLY NOW

Please submit an up-to-date CV when applying. Successful candidates will be invited to a face-to-face interview with our hiring team.

Training will take place in the IKEA Dublin store.

If you have any questions or need any support throughout the recruitment process, please contact june.priest@ingka.ikea.co.

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