IT Operation/Data Centre Migration Support Engineer
4 days ago
IT Operation/Data Centre Migration Support Engineer
We are currently recruiting for an IT Operation/Data Centre Migration Support Engineer on a temporary full-time basis for approx. 18 months.
IT Operations:
- Manage and maintain IT infrastructure, ensuring high availability and performance of systems.
- Manage and support Windows Server environments.
- Implement and maintain Active Directory, Group Policy, and other Windows-based services.
- Troubleshoot and resolve complex Windows-related issues.
- Oversee the deployment and maintenance of both Windows and Linux servers.
- Ensure high availability and performance of server infrastructure.
- Perform routine operational tasks, including patch management, system updates, and backups.
- Monitor IT systems for performance, identifying and addressing issues proactively.
- Establish and enforce operational best practices for maintaining system reliability and uptime.
- Provide technical support and guidance for escalated issues, working closely with the operations and help desk teams.
- Troubleshoot and resolve technical issues related to VMware, storage, network configurations, and operational failures.
- Work closely with cross-functional teams, including infrastructure, network, application, and security groups.
- Provide clear and timely updates to stakeholders, including progress reports and technical documentation.
- Create and maintain detailed documentation, including design diagrams, runbooks, Low level design documents and migration playbooks.
- Develop operational manuals and standard operating procedures for IT infrastructure.
Data Centre Migration:
- Design and implement migration strategiesfor workloads, ensuring minimal downtime and operational impact.
- Lead the configuration and optimizationof VMware environments, including ESXi, vSphere, and related tools.
- Oversee the deployment and migrationof storage systems, ensuring data integrity and compliance.
- Identify potential risksduring the migration lifecycle and IT operations and develop mitigation strategies.
- Collaborate with network teamsto ensure connectivity and proper integration during migrations.
- Perform detailed assessmentsof existing infrastructure to plan migration activities based on the business functions.
- Coordinate between business stakeholders and technical teams and plan the migration approach.
- Develop comprehensive migration plans, including timelines, resource requirements, and risk assessments.
- Execute workload migrationsusing industry-standard tools and methodologies.
- Validate post-migration performanceand troubleshoot issues as needed.
The ideal candidate should possess the following:
- Bachelor’s degree in computer science, Information Technology, or a related field.
- Relevant experience in IT infrastructure roles, with a focus on VMware, storage technologies, and IT operations.
- Certifications such as VMware VCP, VCAP, or equivalent.
- Significant experience in the retail industry.
- Proven experience in executing data center migrations and managing IT operational environments in the retail industry.
- Expert-level knowledge of Windows, VMware technologies, including ESXi, vSphere, and vCenter.
- Strong expertise in storage systems (SAN, NAS, backup solutions), workload migration tools, and operational management tools.
- Solid understanding of networking principles, including VLANs, firewalls, and load balancers.
- Proficiency in project management skills, including planning, scheduling, and reporting.
- Familiarity with cloud platforms such as AWS, Azure, or Google Cloud.
- Knowledge of ITIL processes and frameworks for operational excellence.
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