Examinations Coordinator

The Royal College of Physicians of Ireland (RCPI) Dublin 2, Ireland Education

Company Description

The Royal College of Physicians of Ireland is a postgraduate medical training college dedicated to ensuring that doctors have the skills to provide patients with the best possible care. Founded in 1654, the college supports doctors to enhance their skills, competencies, and professionalism throughout their working lives.

Through its Faculties and Institutes, The Royal College of Physicians of Ireland, offers medical training programmes, examinations, diplomas, and educational courses to equip doctors with the skills and knowledge they need to care for patients and run safe and efficient healthcare systems. It also offers a range of educational diplomas and courses for learners in the wider healthcare sector.

Position

Position: Examinations Coordinator

Reporting to: Team Lead - Examinations

Contract: Permanent

Salary range: €35,000

The Exams Coordinator will work within the Examinations department which has primary responsibility for coordinating, developing, and delivering exams both nationally and internationally. Reporting to the Team Lead and Operations Manager, the successful applicant will support the relationship between RCPI, trainees, international candidates and key stakeholders ensuring the quality and integrity of the examination process is upheld and meets international best practice. The role works closely within a team environment and also liaises and supports various Directors, Chairs, Board Members, Convenors, Examiners, hospital staff and invigilators.

The Exams Coordinator will be responsible for the following but are not limited to.

- Coordinate the delivery of selected examinations which includes creation of exams for online application process, online exam delivery, preparation and production of examination paper, attendance at exams in person and remotely, convening board meetings and communication of results to candidates

- Maintain and develop examination question banks to include attendance at question review meetings, editing and categorisation of new questions for input to bank, exporting of statistics, reviewing performance of questions and maintenance of images

- Maintain and update all associated technologies for effective management, coordination and delivery of exams

- Coordinate, attend and support in-person and online Exam Board and Committee meetings, working closely with the Chairperson and Board Members to ensure the efficient running of meetings and follow up on actions arising from the meeting

- Generate and present reports and statistical analysis on relevant examinations, to include candidate performance to support relevant Exam boards and committees

- Maintain all exam candidate profiles, to ensure examination results are accurately processed and recorded through the online system and other data management and information systems as required i.e. In-house platforms, RCPI Website

- Participate in Quality Assurance and Quality Control programmes to support and contribute into the development of examinations to ensure they meet with international best practice

- Act as a customer service liaison and respond in a timely manner to trainee, candidate, examiner and stakeholder queries, gather feedback and elevate to the Manager when required

- Liaise with our international stakeholders to arrange logistics and resources to ensure the efficient delivery of examinations in our overseas centres

Overseas Examination Logistics

- Deliver examination

- Support to local convenor

- Assisting with examiner training

- Invigilation training

- Ensuring quality assurance standards are met

- Coordinate and liaise with examiners and invigilators to attend at relevant examinations

- Advise on issues and make recommendations on how to address and continuously improve processes within the department

- Support collaboration across RCPI departments and functions to help develop and implement initiatives contained in the business plan

- Support the Team Lead and Operations Manager on department projects in line with RCPI strategic objectives

Requirements

The successful applicant will have 2-3 years' experience in a comparable or education coordination role.

Other requirements include:

- Strong communication and interpersonal skills combined with sound judgment are required to facilitate work with a wide range of individuals and groups

- Demonstrated capability and sensitivity to manage key business relationships as the role involves a high degree of interaction and collaboration with key stakeholders

- Self-starter with high motivation and the ability to work flexibly on own initiative and as part of a team to achieve goals within agreed timeframes

- Strong writing, editing and communication skills with experience in drafting and preparing reports, letters, presentations etc.

- Proven organisational capability and high levels of personal effectiveness. The person is expected to handle a varied and diverse workload to meet deadlines while ensuring accuracy, timeliness and attention to detail

- Strong intellectual, analytical and thinking skills

- Strong IT capability, to support the online and remote delivery of examinations. Also advanced MS Excel and Word skills, and the ability to work efficiently with multiple systems of information

- Understanding of data and statistical analysis desirable

Competenties:

- Communication and Interpersonal Skills

- Attention to Detail

- Stakeholder Management

- Problem Solving

- IT Literacy

Other information

Why work with us

At the RCPI we value our employees and believe our talented team is the foundation of the Colleges success. That is why we aim to provide them with support and a range of benefits and services to create a work-life balance that suits you.:

Leave: We offer 21 days annual leave with an additional 3-4 college days as well as long service leave to all employees. We also provide support for staff with Maternity, Sick, Parents, and Parental leave.

Wellbeing: AnEmployee Assistance Programme with Spectrum Life is available to all staff members as well as annual flu vaccine.

Flexible Hybrid working model: The RCPI offer a flexible 35-hour-a-week hybrid working model for all employees from their start date, giving staff the autonomy to work from home combined with time spent onsite.

Pension: A defined contribution pension scheme of 3.33% Employee contribution and 6.66% RCPI contribution is offered to every employee upon completion of probationary period.

Flexible Benefit: Pro-rata €1,000 annual flexible benefit upon completion of a successful probatory period.

Learning & Development: We offer CPD options including study leave and unlimited access to LinkedIn Learning.

Diversity and Inclusion: RCPI recognises the importance of equality, diversity, and inclusion. We were recently awarded a Silver accreditation from Investors in Diversity. We are an open and inclusive organisation that celebrates and welcomes diversity. We lead initiatives that support, promote and demonstrate a culture of mutual respect, inclusivity, and diversity, as outlined in our Diversity and Inclusion policy.

The Royal College of Physicians of Ireland is an inclusive employer and in line with our policies you are invited to disclose any reasonable accommodations you require for applying, interviewing or working with RCPI. Please be assured this information will be treated as confidential and not used for the purpose of selection. If you have any queries, please contact Suzann Donnelly at suzanndonnelly@rcpi.ie.

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