Programme Assistant Driver

We would like to invite applications for the following permanent, 20 hour a week position:

Programme Assistant Driver

Carmel Fallon Centre, Clontarf

IWA is committed to promoting, maintaining, and adding to our diverse and inclusive work environment and would encourage all qualified candidates to apply.

As a Programme Assistant Driver you will be expected to provide personal and activity-based assistance to the members of the Carmel Fallon Holiday Centre, Clontarf in a way which enhances their independence, dignity, and self-esteem as members of the local community.

Liaison

For the successful implementation of this role there are a number of relationships which should be fostered and developed: primarily these will be with the members and their advocates. Close liaison is also required with the Head of Respite, Service Manager, Service Coordinator, Service Support Officer, colleagues, and volunteers, as well as the members’ families. Links will also be made with relevant voluntary and statutory agencies and educational institutes.

Main Duties and Responsibilities

To provide person centred support to guests to ensure guests have a planned person centred and enjoyable holiday break and sure that standards set out in the IWA Holiday Manual are implemented

To assist members in all aspects of personal care and daily living as identified by the members via the Identification of Requirement Process.

To support members to plan holiday centre-based activities and to support members to identify outings and trips of their choice to ensure a quality holiday experience.

To ensure that a welcome meeting is held at an agreed time with the group on arrival and an event plan is drafted, agreed with all and in place.

To provide a lead role on shift to ensure that a quality service is delivered at all times.

To Source relevant and appropriate information for members either for their interest or to support them in self‑advocacy endeavours. Examples of these information types include the IWA’s Access Guidelines, the Operation Sign‑Up campaign, details on the mobility grant allowance and matters relating to parking cards.

To ensure the service delivered is a professional service and that it is delivered at a very high standard while adhering to all IWA policies and procedures.

To ensure that all guest files and daily reports are kept updated as set out by the IWA Holiday Services Manual.

To ensure the normal range of duties associated with the upkeep of the members bedrooms and communal areas are completed.

To assist with meal planning in consultation with the members and preparation and delivery of meal service adhering to HACCP guidelines.

To Ensure that your work and interaction with others is such that it promotes and enhances the IWA Holiday Service Model.

To be available to work flexible hours, i.e., mornings, evenings, overnights.

To implement the action planning and reporting systems within the parameters set by the Head of Respite

To actively ensure that standards and practices regarding health and safety are fully adhered to in all areas of the service. Record and report any incidents/accidents to the Head of Respite.

To work in a confidential manner respecting people’s right to privacy and your role in their holiday experience.

Carry out other duties and/or responsibilities which may be assigned to you from time to time.

PERSON SPECIFICATION

Training, Experience and Qualifications

A minimum of 5 completed modules of QQI level 5 (Major Award) Care Support or similar qualification is essential. QQI Major Awards that are deemed relevant to IWA are:

Community & Health Services (to include minor components Safety & Health at Work and Care Provision & Practice)

Health Service Skills (to include minor components in Workplace Statutory Policies & Procedures and Care Skills and Care Support)

Health Care Support (to include minor components Safety & Health at Work and Care Skills and Care Support)

Category B Driving License is required

Knowledge and Skills

Strong computer and administration skills an advantage

Previous experience of working with people with disabilities is desirable

Understanding of the social model of disability and the concepts of person‑centred planning an advantage

Previous experience in a holiday respite or residential setting desirable

Competencies

Communicating and Influencing

Motivating and Empowering

Innovation and Creativity

Quality and Customer Focus

Planning and Organising

Behaviours

The ability to work as part of a team and work on own initiative

An ability to build strong relationships at all levels and show confidence among the team

Strong customer service focus

Be of good character

Remuneration & Benefits

Flexible hours including day, evening, overnight and on-call rota

Salary range for this position is €16,047.00- €17,862.00 DOA *

Excellent working conditions

Training & development opportunities

Annual leave - 8% of working hours

Employee Assistance Service

The closing date for all applications is Thursday 5th December 2025.

The current pay scale is subject to a 9.25% pay increase over the next 2 years (2025 upto October 2026), aligning with the recent WRC agreement aimed at enhancing pay adjustments within Section 39 organizations.

Documentary evidence of your relevant qualification(s) will be required in advance of or during the recruitment process.

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