▷ [Apply Now] Senior Manager Services Marketing

Senior Manager Services Marketing
Körber is the home for passionate people who innovate, collaborate, and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their full potential. We combine our strong heritage with our understanding for local specifics and a global mindset to bring people together and create valuable solutions for our customers. We aim for being the first to do the right thing at the right time.

Responsibilities

Develop and maintain services positioning and messaging within go-to-market initiatives

Craft compelling value propositions and service narratives

Plan and execute service launches and campaigns, creating marketing plans that boost market awareness of our services portfolio

Enable the sales organization by developing sales pitches, solution descriptions, and providing tools, training, and content

Collaborate cross-functionally with product, sales, marketing and operations teams to ensure an integrated and consistent portfolio

Provide clear insights into our services and delivery processes, enriched with facts and figures, to help customers better understand and experience the value of our offering

Support defining pricing strategy and evaluate new commercial business models

Drive customer engagement across awareness, adoption and advocacy and continuously refine strategies based on post-launch and market feedback

Roadmap: You will contribute in defining our service portfolio vision together with Service Owners and Product Managers and help building the associated roadmap that reflects the service needs of the future

Intelligence: You will contribute to the gathering of intelligence from service trends, competitor analyses, data monitoring, and user interviews

Communication: You will bring visibility to all stakeholders regarding what's coming next and ensure all teams are aligned around the roadmap

You will analyse and prepare market trends, customer requirements and competitor portfolios, and derive resulting market potential as well as go-to-market strategies

University degree in technical field such as Computer Science, Software Engineering or Physics, Master’s preferred.

You have working experience in an industrial international B2B environment

At least 5 years of professional experience in marketing and sales in the IT or software environment

You are fluent in English.

Experience writing value proposition and sales/marketing content and strategy

Experience in delivering impactful services introductions, increasing services and product awareness and customer engagement and retention

You are familiar with the pharmaceutical and biotechnology industry processes and with FDA-regulated environment

Good knowledge of current IT technologies and architectures as well as international standards in the IT environment (e.g. ITIL, ISO standard, etc.)

Excellent communication ability (both written and verbal) and influencing skills including presenting complex concepts to a variety of audiences is critical to the success in this position. You are able to influence multiple stakeholders without direct authority

You have strong collaboration skills and are confident working in a multicultural, geographically distributed and matrixed team environment

Mindset: You have an entrepreneurial mindset, you like challenges, you welcome feedback, and strive to get better every day

Excellent analytical skills: You love solving complex problems and analyzing data

Highly independent working style, strong sense of responsibility, confident manner and assertiveness

Strong organizational and time management abilities

Qualifications

University degree in technical field such as Computer Science, Software Engineering or Physics, Master’s preferred.

You have working experience in an industrial international B2B environment

At least 5 years of professional experience in marketing and sales in the IT or software environment

You are fluent in English.

Experience writing value proposition and sales/marketing content and strategy

Experience in delivering impactful services introductions, increasing services and product awareness and customer engagement and retention

You are familiar with the pharmaceutical and biotechnology industry processes and with FDA-regulated environment

Good knowledge of current IT technologies and architectures as well as international standards in the IT environment (e.g. ITIL, ISO standard, etc.)

Excellent communication ability (both written and verbal) and influencing skills including presenting complex concepts to a variety of audiences is critical to the success in this position. You are able to influence multiple stakeholders without direct authority

You have strong collaboration skills and are confident working in a multicultural, geographically distributed and matrixed team environment

Mindset: You have an entrepreneurial mindset, you like challenges, you welcome feedback, and strive to get better every day

Excellent analytical skills: You love solving complex problems and analyzing data

Highly independent working style, strong sense of responsibility, confident manner and assertiveness

Strong organizational and time management abilities

Benefits

You will work in a modern work environment with open culture towards improvements and new ideas.

You are part of a global operating company with a wide customer basis and a growing business.

You profit from international cooperation within group-expert network to implement corporate wide concepts.

You will work in a team who is focusing on customer requirements, service excellence and continuous improvement.

Körber Business Area Pharma is the leading provider for MES software to the pharmaceutical and biotech manufacturing industry.

#J-18808-Ljbffr