Apply Now Senior Vice President, Service Delivery General Management Manager
17 hours ago
Overview Senior Vice President, Service Delivery General Management Manager role at BNY.
Location: Dublin – hybrid basis (4 days a week in office).
Role Summary BNY Transfer Agency provides fund administration services to a multitude of clients including Money Markets, Mutual Funds and ETFs. The team provides client service and oversight duties for and on behalf of our clients, including management of client queries, client escalations, supporting the offshore processing teams on complex queries and management of risk throughout the transfer agency process as identified in our reconciliation process. The group also completes regulatory reporting, governance reporting to relevant local and global groups, budget management and agile implementation of new business. Reporting to Head of Transfer Agency, the successful candidate will be a manager of managers, in a client facing role and be responsible for devising and delivering local and global strategies within the team with respect to automation, developments for new business and governance on existing processes in accordance with corporate and regulatory requirements. The candidate will represent the function via multiple stakeholder events, governance decision groups, RFPs and client onboardings.
Responsibilities Set the strategic direction for your group in line with corporate goals and expectations, ensuring alignment across the business.
As a manager of managers, set the control framework to empower your team to identify and manage risks.
Act as senior escalation point on client/internal escalations, governance, projects and error resolution.
Work with your team to ensure risks are managed effectively with respect to organisational structure, breaking down silos and addressing key group dependencies.
Lead goal setting, staff appraisals and performance reviews across the group.
Identify automation opportunities (system enhancements, AI, etc.) and engage relevant stakeholders to deliver.
Deliver plans and strategies to manage expenses.
Contribute to client due diligence, board meetings or RFPs as required.
Qualifications Demonstrable experience in setting strategic direction of a large team/group.
Third level qualification is preferred or the equivalent combination of education and experience.
10-15 years of work experience in Transfer Agency is required, at least 5 of these in a senior position (CF role desirable).
Broad Transfer Agency and industry knowledge is required; wider experience within Fund Services is desired.
Must be capable of working as part of a broad management team and also on own initiative.
Career progression for high achieving candidates.
Benefits and Rewards BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and a pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on health, resilience, and financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time.
Seniority level Mid-Senior level
Employment type Full-time
Job function Information Technology
Referrals increase your chances of interviewing at BNY. Get notified about new Vice President Service Delivery jobs in Dublin, Ireland.
#J-18808-Ljbffr
-
Java Development Senior Analyst
4 weeks ago
Dublin, Ireland Citibank (Switzerland) Ag Full time## For additional information, please review .Java Development Senior Analyst (Vice President) page is loaded## Java Development Senior Analyst (Vice President)locations: Dublin Irelandposted on: Posted Todayjob requisition id: ********By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients...
-
Dublin Pike, Ireland Charles River Development Full timeCharles River Private Markets Engineering Manager, Vice President Join to apply for the Charles River Private Markets Engineering Manager, Vice President role at Charles River Development . Who We Are Charles River Development (CRD) is the FinTech division of State Street, offering holistic solutions across clients public and private portfolios. Our...
-
Vice President – Transformation Office
4 weeks ago
Dublin, Ireland The Citco Group Limited Full timeVice President – Transformation OfficeLocation: Dublin, IrelandOverviewThe Vice President will be a key member of the Foundational Platforms team within Citco's Transformation Office, responsible for designing and delivering work orchestration solutions.The role involves collaborating with multiple stakeholder groups across Business Units to optimize and...
-
Dublin, Ireland Citibank (Switzerland) AG Full time## For additional information, please review .Java Development Senior Analyst (Vice President) page is loaded## Java Development Senior Analyst (Vice President)locations: Dublin Irelandposted on: Posted Todayjob requisition id: 25891831By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our...
-
Vice President of Business Development
1 week ago
Dublin Pike, Ireland Merchant Risk Council, Inc. Full timeVice President of Business Development & Growth, Europe The Vice President of Business Development & Growth, Europe, is a senior role responsiblefor representing and expanding the Merchant Risk Council’s (MRC) European presence anddriving commercial growth in the region. This role is at the forefront of building andstrengthening relationships with...
-
Dublin, Ireland BNY Full timeVice President, Client Service I At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting‑edge AI and breakthrough...
-
Senior Vice President, Bill Pay Engineering
3 weeks ago
Dublin, Ireland Mastercard Payment Services Denmark AS Full timeSenior Vice President, Bill Pay EngineeringLocation:Dublin 18Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions,...
-
▷ Apply Now: General Manager
17 hours ago
Dublin Pike, Ireland Compass Group Ireland Full timeJoin to apply for the General Manager role at Compass Group Ireland . We are seeking a talented and driven General Manager to lead operations across a vibrant, multi‑outlet site. This full‑time, permanent position works 40 hours per week, Monday to Friday, and involves delivering a world‑class hospitality experience across modern coffee shops,...
-
Vice President, Business Risk Workshop Lead
4 weeks ago
Dublin, Ireland BNY Full timeVice President, Business Risk Workshop Lead At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough...
-
Vice President, Business Risk Workshop Lead
4 weeks ago
Dublin, Ireland BNY Full timeVice President, Business Risk Workshop Lead At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough...
